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Warren Jewelers - Kirkland

  1. Totem Lake
  2. Cottage Lake Jewelry Store

Reviews, get directions and contact details for Warren Jewelers - Kirkland

Address: 12559 116th Ave NE, Kirkland, WA 98034, USA
Phone: (425) 821-1444
State: Washington
Zip Code: 98034


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews
Do not trust these people. Total scam. I went here to find a setting for some stones I wanted to use for a wedding set. I didn't find anything I liked so I began working with them on a custom piece. I brought in pictures, told them my budget and worked through the details. They told me my budget wasn't enough so I stretched it a bit and modified my wedding band to include less diamonds. I also made an arrangement to sell back the metal from my original ring and a diamond that would not be used in the configuration of the new ring and wedding band. I made a down payment and was very excited with what we settled on. A few days later I received a call that they were going to get started but needed details for the wedding band and that it hadn't been included in the original discussions. This was a blatant lie as we talked at length about both and had calculated the price based on the number of diamonds to be used in both pieces. They had even drawn out both rings on a piece of paper and asked me if I wanted them to be fused together or separate so that I could wear the band on its own. They informed me that my price was now going to be DOUBLE what we had agreed to and which was already over the budget I had wanted to stick to. I said that was not going to work and I was upset. I then got a call back from the manager who said they had calculated both pieces incorrectly and now it was going to be $1500 less but this was still a significant increase over what was originally agreed upon. I told them I did not want to move forward and wanted my money back which they did give me although it took 3 days for the money to be refunded despite me receiving a receipt that my card was allegedly credited. Do not work with these people. If you do choose to, make sure you get every detail documented for your own records or you will be taken advantage of.
7 years ago (13-01-2018)
I was celebrating a significant birthday...so, in we walked. As true luck (seriously) would have it, we immediately met Zachary Young. I'd been pining to add channel bands to my wedding ring that we'd purchased 7 years earlier at Warrens Jewelers. Zach was so supportive...pulling various channel bands out with various size diamonds set in differing mounts for me to try. He was never over powering, never pushy. He'd offer his thoughts if we asked. He's a wonderfully fun personality. So friendly and so kind. Thank you Zachary! I SO LOVE MY RINGS!!! THEY TURNED OUT SO BEAUTIFUL!!!
7 years ago (17-08-2017)
I went in to have some charms added to a necklace and they helped me immediately and free of charge. Super friendly. Will definitely go back in the future.
7 years ago (18-11-2017)
Stephanie was recommended to me for help with my engagement ring and wedding band. She was super friendly, willing to help, very excited for us and a pleasure to work with. They did a fabulous job, and I would go back there in a heartbeat. I absolutely recommend Warrens Jewelers to everyone, and thank you so much to Stephanie for all your help and for being so fabulous!
7 years ago (16-09-2017)
Had to stop by there just to ask about a small watch resizing. Stephanie grabbed the watch fixed it in 30 seconds and sent me on my way no hassles at all. I asked her what I owe her and she said "nothing." She also didn't grief at all when another customer came in to show her all the jewelry they bought elsewhere. She showed genuine happiness and surprise. I know from being in sales it would hurt me if someone bought their good somewhere else after being a regular supporter of them. Didn't bother her at all.
8 years ago (25-07-2017)
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