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WaterWork Plumbing

  1. Michigan
  2. Michigan Plumber

Reviews, get directions and contact details for WaterWork Plumbing

About

Plumbing, sewer, drain, Problems? We can help! For great service and skills at a reasonable price; call WaterWork Plumbing (248)542-8022

Story

Licensed and insured Master Plumbers. Expert sewer and drain cleaning. Certified backflow testing. Fully stocked vans have the parts needed to Service your home and business.

Mission

Great SERVICE.

Address: 1049 Hilton Rd, Ferndale, MI 48220, USA
Phone: (248) 542-8022
moc.gnibmulpkrowretaw@ecivres
State: Michigan
Zip Code: 48220


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Reviews
Simply awesome. From the first phone call to the completion of the job, they all were great. They all are professional, helpful and know what they are doing. I have been recommending Waterworks to everyone. Need a plumber, look no further than Waterworks.
8 years ago (30-10-2017)
Arnie and Larry are the best!! They tackle the job they come for quickly and professionally. They'll get it done right the first time, unlike many a few other companies here in the metro Detroit area. They cleared our lines within a few hours, after being told by another company our line had a break in it, they showed us a live feed of our clean, NOT broken pipe. The whole process was smooth from the moment I called in, to Arnie and Larry leaving the house. This is the place to call for your plumbing needs, don't even waste your time calling anywhere else.
8 years ago (27-07-2017)
Hot water started shooting out from under my kitchen sink and I called waterwork plumbing. David (I think) quickly and calmly guided me over the phone, between my basement and kitchen, turning knobs and resolved the issue. Dude is a hero. I never leave reviews for stuff but this is the least I could do. This company has a sense of duty and serves the community.
8 years ago (18-07-2017)
Four stars, two stars, one star - I guess. Second update here. First snake job=no change in symptoms. Was offered a full refund, but I chose to negotiate to try to get the job done versus starting another plumber hunt. I took time off work, unpaid, so that these guys could come early in the morning to my home the second time. Second snake job=no better than the first unfortunately. This time I was the one to initiate trying to receive a refund since the owner, Dave, seemed to be a generous and reasonable man the first time. When I was on the phone with him he was all of a sudden short with me, unwilling to compromise and mentioned seeing my reviews I wrote. My review started at four stars for a quick response time and a guy with a good attitude showing up to my door, patient with all my analytical questions about their work. I changed it to two stars after the secretary informed me that a refund was not being considered after $500 worth of work had been done with no relief of any issues, not even half a day's worth. After our phone call, I'm changing it to no stars because his last words after telling me he saw my review were something along the lines of "I no longer wish to take phone calls or do business with you in the future, I'm getting off the phone now." Ironically enough, I initially called WaterWork Plumbing because of their good reviews on Yelp, and now, because I left a negative one, the owner just simply refuses to do future business with me. That's how this business owner wants to handle an unsatisfied customer instead of being persistent about making it right for them? DISCLAIMER: My review is my personal experience. No implications of this happening to you are being given and your mileage with their level customer service and your resulting satisfaction may vary.
8 years ago (07-06-2017)
I've been getting my basement snaked in Oak Park for the last two years by another company in the area, who never gave me a long term solution to my problem. Water Works came out for the first visit and told me exactly what my problem was and gave me a long term solution, with a year warranty. I was very relieved I wouldn't have any ongoing problems with my basement backing up without assistance. Great job! 👍🏾
8 years ago (24-07-2017)
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