Waynes Auto Repair

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Address: 2375 Schrock Rd, Columbus, OH 43229, USA

Phone: (614) 908-1108

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State: Ohio

Zip Code: 43229

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Reviews

I wish I could give them no stars.  I know that many auto shops take advantage of women because they figure we don't know any better.  I used the $50 coupon that included oil change, new wipers, brake inspection, etc.  I have had the same mechanic for years.  He is a friend of the family and has a great shop and great staff.  When Wayne's gave me a repair cost for the many things they claimed needed done, it came out to around $1300.  I asked for a written estimate with the intention of showing it to my mechanic and having him inspect the car.  I couldn't be given a written estimate on the spot (they had to call and get the prices on some of the parts) but they could do the work that day.  I said I'd like an estimate.  It was a Friday.  Monday was the holiday so he said he would email it to me on Tuesday.  Nothing came in the mail on Tuesday or any day that week.  Nor did anything come the following week.  I was planning a road trip so I just took my car to my usual mechanic and asked him to look the car over.  He found a lifter arm that was in what he called "dangerous condition" and didn't want me to drive the car until he could repair it the following morning.  Oddly, this is NOT one of the things Wayne's had mentioned.  After that repair was complete I asked my mechanic how brakes and rest of the suspension looked.  All was fine.  Now I really wanted the written estimate from Wayne's.  I called and the guy gave me some bs about the email not working.  I said, "why not just put the estimate in the US post.  You have my address."  to which he replied, "Oh yeh.  I guess I could do that."  What he sent me was NOT what he had proposed doing when I was in there.  The one thing both mechanics had agreed on was that my brake pads were fine.  On the written estimate, I suddenly needed brakes.  He also told me I needed a timing belt.  Guess what?  My car doesn't have a timing belt but  has a timing chain that never needs replaced.  THIS IS A COMPANY LACKING IN HONESTY AND INTEGRITY.  I WOULD STRONGLY RECOMMEND AGAINST USING THEIR SERVICES.

 8 years ago (08-02-2017)

This evening I was driving home from my military drill. I notice s tire losing pressure on 270 and made it to Wayne's before I was completely flat.  The guys at Wayne's were great. They stopped what they were doing and pulled my car into investigate. They found the problem which was unfortunately not repairable. They quickly put on my spare and even called around and helped me find a tire somewhere else. They got me on my way again to go to a competitors place to get a tire. All of that.......free of charge.  Thank you!  5 stars!  

 9 years ago (12-08-2016)

If there was a higher review than 5 stars this business would get it! Wayne's Auto Repair on Schrock Rd. saved my life last week! I was on my way out of town when I noticed my check engine light on! Called 3 different shops, Wayne's could get me in right away and their diagnostics were around $20 less per hour then the other shops!!! My vehicle was towed in and in less then 4 hours I was back up and running again! From start to finish the service was great! Very fairly priced in my opinion! Excellent job guys! I am now a customer for life!

 9 years ago (09-05-2016)

I took an older SUV I was considering purchasing in to have an inspection before deciding to purchase last November.  They did a thorough inspection and gave me a list of repairs and even told me which ones would need done sooner and which ones could wait.  I purchased the SUV and now over 6 months later, they were spot on.  I repaired the more immediate items and still haven't needed to do the others.  Their price was fair and I appreciated Jason the manager going over all the issues they found in a very understandable manner.  I am extremely pleased. Thanks

 9 years ago (29-06-2016)

Great Job on our work truck! Fantastic Customer Service! This is the best kept secret in car repair on the North end! If your anywhere near the Cleveland Ave/Polaris area your missing out if your not having your repair work done at Wayne's! You can't afford not to do it @ Wayne's! Thanks for keeping our trucks running guys!

 9 years ago (09-05-2016)

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