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Reviews, get directions and contact details for Firestone Complete Auto Care

Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 777 S State St, Westerville, OH 43081, USA
Phone: (614) 682-7672
State: Ohio
Zip Code: 43081


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Reviews
Staff is honest and trustworthy. They give you options and don't try to push unnecessary services on you. Management is great and turnaround time is usually within 24 hours. The facility is clean and you can tell that they take pride in their work. I'm sending everyone I know here for service.
8 years ago (11-05-2017)
I've been fortunate enough not to need to go here for a while, but all of my previous experiences were positive. In fact, when my daughter was younger, she would ride her bike up there and they would pull her bike in and pump her tires for free. That level of care for a non-paying person says a lot.
8 years ago (10-05-2017)
I'm really torn about this review because the staff is always so friendly and does the services quickly. However, this isn't the first time that I have gone in for basic services and had them end up recommending tons of other stuff. Most recently, they recommended $2,000 worth of work. I went to another mechanic to get a second opinion and was told that I only needed 1 of the 8 repairs Firestone had told me I needed. Instead of $2,000, I spent $200 at the other mechanic and the car has been running perfectly since then. I hate to think that they are being dishonest but this has happened a couple times now. If you just need a quick oil change then this is the place to go but if they start recommending other services as well I'd definitely say to get a second opinion.
8 years ago (17-02-2017)
I feel like the new manger at this location finds different "issues" with your car to add on additional work and cost. A friend went in for an oil change and she found an additional almost $500 in work that "needed" to be done - and probably only about half of it was truly needed. When I took my low mileage (
8 years ago (12-02-2017)
Staff was very nice to get my car in for an alignment on such short notice. They were able to complete the work in just shy of an 1.5 hours. VERY impressive considering they had 4 other cars in that evening. Very professional, very nice staff. A+ Will stop by again!
9 years ago (23-11-2016)
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