facebooktwitterpinterest
mobil menu

west elm

  1. Michigan
  2. Michigan Furniture Store

Reviews, get directions and contact details for west elm

Address: 215 W Maple Rd, Birmingham, MI 48009, USA
Phone: (248) 593-8200
State: Michigan
City: Birmingham
Zip Code: 48009


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 5:00 PM

Update Info
Similar places near
Roche Bobois Roche Bobois 413 meter Great Furniture, but too bad...........the delivery was butchered and made with no se...
Crate and Barrel Crate and Barrel 2 miles It's funny how all the comments below me talk about the terrible customer service... ...
Arhaus Arhaus 2 miles The furniture is unique and beautiful. I had no issues with the staff. My issue is th...
Gorman's Furniture Gorman's Furniture 3 miles The person we worked with was great, but as we were price shopping we found that the ...
Gorman's Furniture Gorman's Furniture 5 miles We were able to find good quality furniture that fit our needs with no sales person c...
Hillside Furniture Hillside Furniture 6 miles I've been to Hillside a few times, and always liked their products. The prices ARE o...
Art Van Furniture - Southfield Art Van Furniture - Southfield 6 miles We went to this location looking for an office chair royal oak didn't have, they had ...
Gardner-White Furniture Gardner-White Furniture 7 miles Delivered a dresser 5 times!!!!!!!! All damaged!! The worst experience! They compensa...
Gardner-White Furniture Gardner-White Furniture 8 miles I read a lot of sketchy reviews after I ordered my furniture, but honestly, I had no ...
CORT Furniture Rental & Clearance Center CORT Furniture Rental & Clearance Center 9 miles Some nice furniture, some dated. The used furniture side of the building is an intere...
Value City Furniture Value City Furniture 9 miles No matter what some of the review say I just had the best experience at this VF store...
Art Van Furniture - Livonia Art Van Furniture - Livonia 10 miles I would give the inside staff 6 stars. We came in last minute on my birthday and we'l...
Gardner-White Furniture Gardner-White Furniture 11 miles We worked with Tim at Auburn Hills store while shopping for a mattress for our 3 year...
Furniture Factory Liquidators Furniture Factory Liquidators 12 miles This is a great place to get great furniture! Awesome prices and the best customer se...
Gorman's 3-Day Clearance Center Gorman's 3-Day Clearance Center 12 miles We purchased quite a few pieces of furniture from Gormans. Derry was our salesman. He...
Value City Furniture Value City Furniture 12 miles Very unhappy with customer service. They will smile and take your money but buyer be...
Mc Laughlin's Mc Laughlin's 12 miles The furniture here was high quality and customizable. The only downside is the high c...
Gardner-White Furniture Gardner-White Furniture 13 miles Very easy. No pressure. See Paul Sch. He is very experienced and had good recommenda...
Reviews
Don't agree with previous reviews about poor customer service. We drove an hour and were not disappointed, we immediately had a salesperson there for us to answer questions. Like most furniture stores.....I would rather not be followed around but it wasn't pushy. We made a purchase, picked up at loading dock. I also just made another purchase via phone and they honored the % off that was advertised online. They have been very polite and helpful for me. Very good quality furniture.
8 years ago (15-02-2018)
Terrible sales support. I waited 12 weeks for 2 sofas and 1 chair. When I inquired, I was told that the sofa would be 4 weeks delayed and the chair delayed indefinitely. The staff have no information about the delays --its a "vendor issue". I was not notified of delays. Very frustrating. Other companies can offer truly custom furniture in a few weeks. West Elm only offers 3-4 fabric choices per item but they still cant delivery. very disappointing! My advice: if you find something in the store you like, buy it. Dont "custom" order, you will be disappointed.
9 years ago (15-11-2017)
I receive emails from West Elm and I really do like their style of furniture, and the website is pretty nice. However… I have been in the Birmingham MI store at least seven or eight times, and I am just so shocked that nobody ever gives you the time of day. It’s as if they are so very busy and looking down at you and doing you a favor by allowing you into the store. You have to ask for help and then they act as if you were bothering them. It’s just ridiculous!
9 years ago (09-12-2017)
Good furniture and nice store, however terrible customer service and staff. The store manager is a joke. They act as if the were doing a favor to you. I purchased more than ten thousand dollars; and they were very unpleasant to me and my husband. Furniture still not delivered as they supposed to according to the order. I don't have high expectations about how they will fix this problem. If I still haven't the credit store to get it back, I would probably never ever return to that store. Worse experience ever with sales staff.
9 years ago (18-10-2017)
Terrible customer service at the Birmingham location. Drove 45 minutes to store and was not given any help. I will make my purchase online. Good luck keeping your brick and motar store open.
9 years ago (28-10-2017)
Comment on this business

west elm map

to add west elm map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2025 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0056 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy