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Reviews, get directions and contact details for Gardner-White Furniture

Address: 4400 E 14 Mile Rd, Warren, MI 48092, USA
Phone: (586) 826-8300
State: Michigan
Zip Code: 48092


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
I read a lot of sketchy reviews after I ordered my furniture, but honestly, I had no issues. My salesman (Brandon) was pretty cool to work with, honestly between he and my friend I think we all had a little fun. Got a great deal on the furniture for my house. I would recommend it. Got a hand written thank you note and 5 free pizza vouchers too, so that's pretty neat.
7 years ago (21-11-2017)
Very unhappy with the financing on my furniture. Purchased my furniture on October and was not instructed on how my billing promo would be. I'll admit fault to forgetting the month of my promo ending, but I offered to pay the rest of my full amount as long as they could look past being half a month over promo. On top of that paid the rest of my amount on day it was due minus the promo interest and the system said it will take a day for me to get credit for the payment and that charged me 37 late fee and interest on the amount before the payment. The biggest issue I have is they only make you aware of your promo by billing statement and not email or text. This isn't 1950 anymore make use of your technology. The care person I spoke with said that I had a 3 day Grace period for my promo in case I forgot and also stated they don't email or text you because it's not the best way to communicate with you. How does that help me if I don't know it's ending. I work in a sales environment myself and I know my company sends reminder alerts that your lease is ending soon through text and email and billing statement. It all just seems like a shady operation that hopes you forget about a payment and will not work with you after no matter what the reason is. The furniture is about a 2.5 out of 5 rating nothing amazing not worth buying here again for more than just the finance issue.
7 years ago (16-12-2017)
We've been coming here for years. My whole family only deals with one man he's the best and wouldn't have anyone else. Boris is great you need anything go to him
7 years ago (20-12-2017)
The worst after sale service ever. Recently bought a white leather sofa and center table. Had a wonderful customer service from the sales person. Unfortunately the sofa shipped to us was of inferior quality with some damage. Talked to the customer service to replace or return it. They wanted &150 to exchange and did not agree to return since it is more than 7 days after the sale. I know that even Michigan law allows a return of faulty products until up to 30 days after the purchase. Please beware that you get what you paid for and if there is an issue call them within 24 hours after receiving the shipment. This is my second such experience with Gardener White.
7 years ago (02-11-2017)
Love the couch however the legs are unbalanced after installation. The middle front leg is misaligned and makes the couch rock. Support is coming out to hopefully fix within the week. Hope the inconvenience is a minimum.
7 years ago (18-01-2018)
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