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Advanced Veterinary Hospital

  1. Pappas Colony
  2. Florida Veterinary Care

Reviews, get directions and contact details for Advanced Veterinary Hospital

Story

At Advanced Veterinary Hospital, in Holiday, Florida, veterinarians Dr. Jennifer Kern and Dr. Aguillard and their friendly staff are committed to your pet's well-being in our clean, state-of-the-art facility. We offer compassionate medical care of the highest quality in our animal hospital. The doctors at our veterinary hospital have over 30 years of combined experience and veterinary medicine is our passion. We enjoy keeping animals and owners happy. We want to help you give your pet the best quality of life possible. Practicing modern techniques and staying current with the highest standards of care makes it easier on your pet while taking care of their medical needs and treatments. Contact us in Holiday, Pasco County Florida, to learn about the quality care we offer.

Address: 1334 US-19, Holiday, FL 34691, USA
Phone: (727) 938-6879
moc.oohay@ffonrehceiram
State: Florida
City: Holiday
Zip Code: 34691


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

Update Info
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Reviews
My husband witnessed someone hit a stray cat by a car on his way home from work. He picked up the cat and called me panicked on what to do and asked where the closest vet was. With his location, this vet was the closest available to give the cat the best chance at life even though he told me he was pretty sure the pet had passed away. I called the hospital around 4:30 today to give them a heads up that my husband would be coming so they would be prepared for a potential critical case and could scan for a microchip. The receptionist that answered seemed confused and annoyed by my call with a response "....okay...?" as I explained the situation. Judging by her lack of empathy (there was no "oh, I'm so sorry!"), I asked if this was okay. She told me with a questionable tone that it would be fine, but they had to have someone responsible for finances. I again explained that it was a stray cat and we were pretty sure that this cat had already passed away. I told her I worked in the veterinary field for 7 years and had NEVER turned away a critical stray pet due to finances. She explained that they could check for a microchip, but any exam done (even to establish if pet was alive) would need to have proper form of payment. I asked her if I just take the pet elsewhere or what do I do with this cat this is dead or almost dead? She told me that I should take it elsewhere. I was and am still SHOCKED by the lack of effort this hospital provides to stray critical pets! It makes me wonder what would happen if my dog or cat were patient's of theirs and had escaped from the house and were picked up by someone after being hit by a car? Would they refuse payment on a well-established client that was critical? I understand needing payment for services up front, but don't understand how this practice gets approved payment arrangements from anyone when time is of the essence? They should be advocates for animals and treat them with the utmost priority and respect. I'd have no problem paying for my own pets, but I'm not about to fork out over $1000+ on a stray pet. It also makes me question what would have been done if I didn't call in advanced. The website states that they are equipped to handle emergency cases, but this situation proves to be different. As someone that has had many years working in a private veterinary practice I hated when people would say that veterinarians are just in it for the money. However, I truly believe this to be accurate for this animal hospital. I am still shocked that this receptionist told me to go elsewhere with a critical stray animal! We took this sweet baby a few minutes south to Tarpon Animal Hospital where they quickly evaluated the situation and realized this baby was DOA. They thanked my husband for being a good-Samaritan and told him they would take care of the cremation. I truly hope this hospital re-evaluates what to do in critical cases whether they be for current patients or strays. It makes me concerned what their action would be if they saw a dog or cat get hit by a car right in front of their building. Would they try to save it not knowing if they would get paid or would they leave it there to die? The motive to this practice is questionable. I truly hope that this was a miscommunication with the receptionist and not the way these doctors run their practice. Even so, this receptionist needs to work on her phone etiquette and at least PRETEND to care that an animal just got hit by a car!
7 years ago (02-03-2018)
Dr. Kern was amazing with my daughter's dog. When he first came in with a corneal abrasion we thought he might lose his eye or have to have extensive surgery but Dr. Kern was very knowledgeable and patient with him even when he want the most cooperative and nor only did he not lose his vision he made a full recovery and it doesn't even look like he ever had a problem.
8 years ago (09-11-2017)
Dr. Kern is an incredibly kind and conscientious vet who has done me many favors over the years. I would not trust my kitties to anyone else. A+
8 years ago (23-10-2017)
The staff was very kind, supportive, and understanding when I had to put one of my cats to sleep. They didn't try to rush me even though it was well past their normal closing time. God bless them.
8 years ago (26-08-2017)
Well I took my cat there with a swollen leg and the vet took xrays charge me office visit just to walk in the place which is stupid. No business should charge us to use them as a service but that is my opinion. Anyway the cost was $350 no broken bones and pain meds. I was sent home. The next day I came home from work to find a hole in the foot of his foot. I picked him up and squeezed a little and OMGG the puss and blood that came out I went back to the vet and asked them what was I charged $350 for when CLEARLY the cat had a INFECTION. What kind of Vet does not notice INFECTION AND NOT A BROKEN BONE. REALLY!!!! The incompetents of the Vets at this clinic amazes me. I had to take my cat to a different Vet at the Vet Clinic of Palm Harbor and paid another $150 to have them give me the right treatment for my precious cat. I can not believe I have not even got a phone call apologizing for the incompetents of them or half my money back at least to pay for the other vet to give me the right treatment. I will post as many places as I can to ensure that this does not happen to anyone precious pet here at Advanced Animal Hospital.
8 years ago (16-10-2017)
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