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Reviews, get directions and contact details for Alamo Rent A Car

Story

Reserve with Alamo Rent A Car and get last minute specials and hot deals on car rentals for vacation and other travel needs.

Address: 171 Airport Rd, Charleston, WV 25311, USA
Phone: (800) 992-9823
State: West Virginia
City: Charleston
Zip Code: 25311


Opening Hours

Monday: 7:00 AM – 12:00 AM
Tuesday: 7:00 AM – 12:00 AM
Wednesday: 7:00 AM – 12:00 AM
Thursday: 7:00 AM – 12:00 AM
Friday: 7:00 AM – 12:00 AM
Saturday: 10:00 AM – 6:00 PM
Sunday: 8:00 AM – 12:00 AM

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Reviews
Very nice folks at the Charleston West Virginia airport location. And the best rates!
8 years ago (11-01-2018)
I had a similar experience as the other reviewer. I know the agents are trained to upsell as much as possible, but I was flat out misled my last visit a couple of weeks ago. I was told at check-in, "you can upgrade to a higher class vehicle for only a couple of dollars more." I thought, oh...a couple of dollars...that's not bad. When I turned the car back in I found out a couple of dollars means $11.99 per day in Alamo-speak. When I brought this up to the agent (the same one who did the misleading upsell), she did not offer to reduce the charge, give credit, ...nothing. This experience makes me not want to use Alamo again because I felt I was used.
10 years ago (08-10-2015)
I think I should have been helped to get the most cost effective deal for the weekend. Instead I was steered into features and extras that I really didn't need. In short I ended up spending about $100.00 more than I needed to.
11 years ago (17-09-2014)
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