Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 2309 MacCorkle Ave SW, St Albans, WV 25177, USA

Phone: (304) 722-2400

Website

State: West Virginia

City: Saint Albans

Zip Code: 25177

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: 12:00 – 3:00 PM

Update Info

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Reviews

I HATE Enterprise...But LOVE this location's office. This one's for Mick.

I've been forced to rent from Enterprise in the past totaling up to about 180 total days and I have never found an office I liked, until now. Due to the outstanding customer service and actual listening skills of at least one employee, Mick, I have some restored hope for Enterprise. I simply cannot speak enough about how professional and empathetic this man was. I was a human, not a nuisance, unlike my experience at a nearby location. 

So, thank you again for a wonderful job in what can be quite the thankless job!

 7 years ago (13-02-2018)

Biggest headache to deal with. Multiple days with no vehicles available. There’s a good chance I won’t do business here again.

 7 years ago (01-03-2018)

January 21 2018, my husband and I were stranded along 64 near teays valley Brad and his boss went above and beyond to coming and getting us and our two dogs. Thanks so much!!!

Cindy Sherbondy

 7 years ago (21-01-2018)

The people working were fantastic - great customer service upon picking up and dropping off!! The car on the other hand reeked of cigarette smoke and every time I had to drive it, all the windows were down. Luckily the smell had just disappeared by the time I had to turn it back in. This isn't this first time I've had a car that smelled like an ash tray (not from this location though.) Also, once it got up to 65/70 mph on the highway it started rattling and was afraid something was going to fall off.

 7 years ago (22-09-2017)

Just rating my most recent experience and it was less than desirable! Need more staff to meet the demand, arrived to three people waiting and  only two staff members available for customers and both were helping other customers at the time. I waited over an hour, no one ever addressed me when I walked through the door and I stood at the counter for 20 mins thinking I needed to sign in due to the amount of people waiting. When staff became available he looked right at me while yelling next, never addressing me to just have a seat and someone would be with me. The phones were ringing off the hook and staff kept stopping to answer the phones which took them 10-15 to meet the callers needs thus leaving the customers waiting even longer to get out the door. It was incredibly frustrating!

 7 years ago (06-11-2017)

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