American Freight Furniture and Mattress

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About

American Freight Furniture and Mattress is a discount furniture and mattress store open to the public.

Story

American Freight Furniture and Mattress in Harrisburg, PA, is a warehouse style furniture store that sells sofas, loveseats, recliners, sectionals, dining room, mattresses, beds, and more. When you can purchase high quality furniture at closeout prices and avoid paying for fancy showrooms and displays, you get the best for less!

Address: 6305 Allentown Blvd, Harrisburg, PA 17112, USA

Phone: (717) 540-5222

Website

su.thgierfnacirema@ecivresremotsuc

State: Pennsylvania

Zip Code: 17112

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

I have purchased things here before but was now in need of a cheap sofa, coffee table set and floor lamp.

I came in yesterday to purchase the coffee table  set. I verified that the item was in stock and paid for it while a warehouse person went to get it. While there I inquired about an advertised small living room set for $398. I was told they didn't have it in stock but could order it. I have done business with these folks before and know that cash and carry is the best policy so that was out of the question. There was, however, a small sofa for $197 that was cash and carry. I looked at it, agreed that it would probably work for me, and said I would return today to purchase.

I rented a Uhaul to pick it up since delivery with these folks is iffy. I arrived at the store, ready to purchase with cash and have the sofa loaded onto the truck. All of a sudden the price jumped up to $250. When I asked why the overnight $50 price increase I was told that the computer changes prices all the time, that actually it was a $100 price difference and the real price was $298, but since the price was misquoted to me the sales associate would give me a discount and bring the price "down' to $248, still $50.00 more than the price I was quoted.

I ended up purchasing the sofa anyway as I am on a budget and it will work for me. Not exactly high end but for a single person it's OK. However buyer beware here. NEVER do layaway and NEVER order anything. Come ready to buy and transport it yourself. On a brighter note, my floor lamp matches my sofa and end tables and that was priced as quoted.

Side note, the staff will ask you to post good reviews. I posted on HONEST one based on my experience today.

Bottom line: if you do business here know what you are doing and with whom you are dealing, don't expect high end top quality furniture because u will not get that here. If you want white glove delivery service, high quality, and good service go elsewhere. But be prepared to pay more too.

 7 years ago (01-02-2018)

I will never in my life recommend this store to any one again. I and I feel terrible for the people I have highly recommended already. I put a couch on what i thought was "layaway". Only to pay it off and them not have the item. Then the salesmen that I'm speaking too say that I can pick from three other options. And when I come to a conclusion to pick another couch we go to the register and he gets to get me to pay an additional 120 dollars. Now I feel like I'm wasting my time mind you I also have my uncle with me who has a truck so we can pick up said couch that isn't even there. So I ask for my money back.... they offer me store credit... THE REASON I ASKED FOR MONEY BACK IS BECAUSE I NO LONGER WISH TO DO BUSINESS WITH THIS STORE!  So point being for a store that clams to be a "warehouse" , "cash and carry" and offers "layaway" didn't have my item after I've paid. I gave them CASH and did not CARRY. FALSE ADVERTISING AT IT'S FINEST!!

 8 years ago (21-09-2017)

Was able to take furniture the same day I paid for it.. Great deals also.. Customer service was excellent

 8 years ago (07-12-2017)

I purchased furniture at this store on October 28th, 2017. I was told it will take 2-3 wks for delivery. 3 wks into waiting, i went into to store for a refund and was told that their corporate office has to approve the refund. I was shown on my reciept a section where it stated that a min of 4 wks delivery is required for Layaway, I paid cash and advised them that the 4 wks did not pertain to me. After arguing certain point on the receipt the store delivered a love seat and tables from my order. It is now 5 wks, I still do not have my sofa and after speaking with someone in corporate I was told that the company does not have the sofa I paid for and that all sales are final and will not get a refund. That they will see what they can do for me and that I may select other furniture if I wanted to. As I check the terms and policies it states people who choose layway will recieve a full refund if product is unavailable. Once again I paid full price in cash and do not understand why I am not entitled to a refund if the product is not available. I am willing to have the store come pick up what they have delivered but I wpuld like a full refund so that i can go else where with my business.

 8 years ago (28-11-2017)

I visited American Freight in Harrisburg yesterday to look at dining, living room, and bedroom furniture. I had a very negative experience. The sales tactics used were aggressive and had complete disregard for my expressed needs. From the moment I walked in, a salesperson approached me and started asking questions. I clearly and politely stated that I wanted to "do a circuit" of the entire floor and if I had any questions, I would let him know. He continued talking and I had to restate that I wanted to browse on my own first. The same salesperson approached me less than 10 minutes later and started asking very personal questions - "Are you looking for an existing place or a new place", "Where do you live?", "Do you live in a house?" I stated again that I wanted to look on my own. After he continued to ask questions, I clearly told him that I did not want to answer questions or talk, I just wanted to look on my own. Not even 5 minutes later, another salesperson approached me and started asking which items I liked the best. I expressed by dissatisfaction with their sales approach. Shortly after I left because I felt very uncomfortable. I recommend that salespeople LISTEN to what customers are actually saying. The company lost my interest and business.

 8 years ago (18-05-2017)

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