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Travelodge Cleveland Lakewood

  1. Ohio
  2. Cleveland Lodging

Reviews, get directions and contact details for Travelodge Cleveland Lakewood

Address: 11837 Edgewater Dr, Lakewood, OH 44107, USA
Phone: (216) 221-9000
State: Ohio
Zip Code: 44107


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Reviews
This past weekend was my daughter and I's second visit to this wonderful little hotel. We will come to Cleveland for concerts and decided to stay here again for several reasons. Joseph who has been there to welcome us and check us in twice now is one of the biggest! His genuine care and excellent customer service can be rare today and he is such a breath of fresh air and wonderful. The clean and comfortable rooms along with the reasonable price will make this the only place we stay every time we visit!
8 years ago (25-09-2017)
The location is perfect. (The lake is across the street.) The rooms are cozy and have been remodeled and updated. I really enjoyed my stay here. It was quiet, well-priced, in my favorite neighborhood, and a cozy refuge. The staff was friendly and helpful. Next time I visit, I'm staying here again.
8 years ago (22-08-2017)
Not happy with this place at all. We were fined $250 for “smoking in the room” because when we left there was a lighter in our suitcase and a pack of cigarettes that were not used. Very upset that the maid service went through personal belongings. There was absolutely no ashes no smell and no reason for this. We left our belongs in the room, followed the rules, and it should not have been an issue. Our door key never worked and we had to report to the service desk every time we needed to enter our room. Scammed us out of $250 and had terrible customer service!!! Will NOT be returning.
8 years ago (24-10-2017)
Do not book this hotel through a third party. unfortunately, as we all know, flights get delayed due to weather and maintenance issues. If you are ever delayed and find out less than 24-hours before your reservation that you are not going to be able to check in, they will keep your money. They won't even consider your circumstances-- Very disappointing. I will never stay at a Travel Lodge hotel anywhere in the country because other hotel chains will consider on a case-by-case basis refunding money that they technically don't have to to maintain goodwill. Apparently Travel Lodge is one of those hotel chains that don't care about people's experiences or their financial condition.
8 years ago (11-12-2017)
Shout out to Joseph....thank you for making us feel welcome. You are a gem. Not disappointed in the accommodations but I think its time to update the bathrooms.
8 years ago (29-10-2017)
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