AT&T

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AT&T of Carmel helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 2001 E Greyhound Pass #6, Carmel, IN 46033, USA

Phone: (317) 816-8100

Website

State: Indiana

Zip Code: 46033

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

Blake was really nice and had great product knowledge. He really knew what he was doing. Had all questions taken care of easily and was willing to go above and beyond. 
However, depending on what issues you have, don’t go there if you are pressed for time cos attention to most issues require time. 

Tip: best to visit during off peak hours, like between 9am and 12noon on weekdays. I wouldn’t dare do there on a weekend 🙄🙄

 8 years ago (04-12-2017)

Terrible customer service. After hours on the phone with customer service I was told my only choice was to go to a store for assistance. While waiting I was told by one staff member that they were short handed and only had themself and one other person helping customers, but I counted 4 employees in the store. As I explained my situation to the employee she told me she could not help and I would need to call. I tried to explain to her that I had called and why they directed me to the store, but she rudely interrupted me and exclaimed "if you would just let me talk!" So much for listening to the customer. On top of it all, I was there to disconnect my grandmother's account after she passed. Thanks for the compassion and sympathy AT&T.

 8 years ago (12-12-2017)

Internet speed 2 mbit/s, and its awful!!! AT&T says that they deliver 12mbit/s

 8 years ago (22-05-2017)

Walked in to ask why my iPhone 6 was so slow, told that I had used my 3g of data but could upgrade to unlimited. I asked what my monthly cost would be he checked my plan, said it was $91 and would go to $100, I agreed to the plan change. Today I received my first new bill and its increased not $9 but $39 a month. I will be waiting for them to open tomorrow morning to either go back to my original or change to Verizon, shady deal to say the least AT&T. Shame I have to choose minimum one star.

 8 years ago (12-03-2017)

I had the best experience with this store! The people here went above and beyond to help me out when I had an issue. They were patient and understanding and took the time to understand the problem. I was in the area, and it was convenient to go to this store this time, but in the future I would go out of my way to get to this store if I needed a physical store. Keep up the good work guys!

 9 years ago (07-08-2016)

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