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AutoZone

  1. Florida
  2. Orlando Store

Reviews, get directions and contact details for AutoZone

Story

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories.

Address: 4659 S Orange Blossom Trail, Orlando, FL 32839, USA
Phone: (407) 851-4844
State: Florida
Zip Code: 32839


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

related searches: AutoZone near me, AutoZone battery, AutoZone hours, AutoZone Pro, AutoZone India, AutoZone price list, AutoZone coupons, AutoZone wiki
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Reviews
Stopped in for new wipers. Unexpectedly, the manager double checked to ensure proper fit. I absolutely appreciated that effort because the ones the computer said we're right, were wrong. She quickly got the correct blades and installed them with a smile. Great customer service!
8 years ago (08-12-2017)
I come here pretty often and am stuck dealing with the same jerk. Short with people and just plain rude. I’m a car guy and I know What I’m asking for but he always finds a way to be rude. Black guy in a grey manager shirt at night. He needs some serious training because if you don’t like people you’re in the wrong business. Never had an issue with anyone else there but I just Come to expect bad service from him. The only reason I go here is because of the 24 hours. But from now on I’ll just wait til he morning and go to my local autozone.
8 years ago (29-11-2017)
If I could give no stars I would . I’ve managed rose auto parts when they were open as well as worked for distributing and Managed other companies.Lets start with won’t they don’t tell you , 10pm nightly it’s shift change , they lower their bank count which is understandable considering the time of night and the area , I get BUT PUT A SIGN UP!!!!MAKE PEOPLE AWARE OR ITS AT LEAST A HOUR WAIT AND NOTHING BUT ATTITUDE AND TENSION FROM THE EMPLOYEES AND SOME CUSTOMERS , make your customers aware it’s thst simple wether it be signs on the door , when customers actually get a rep to answer the phone tell the customer st 10pm we shift. Hangs for the night , a once waited 2 hours to buy a part. ! Secondly I’ve already said it but I need to stress the customer service there is pure trash , I’ve dealt with them because I’m forced to as they have my parts for my classics I restore however not only have I had to wait more than a hour for their shift changes on a part I called in “and they pulled” 5 hours previously that I’d be there after work it wasn’t pulled ,or didn’t have the part , this is the Status quo at this location , there is no nice way to say this , no one takes their job seriously or gives a d*mn. Literally today was my 11th experience with them not doing their jobs , it doesn’t take 3 people to answer 1 call at 9pm. Everyone is laughing and joking eating , rough housing basically anything other than doing there job.I typically don’t write reviews however they had be 30 minutes late for work on a part that was supposed to be pulled @3pm yet when I’m there people walk in yelling and because they are making a scene everyone runs to them as I’m waiting in line for 30+ minutes and my part isn’t pulled , seriously someone please see this and get you act together .Just because you don’t care about the job and everyone attitude is horrible & don’t take your job seriously doesn’t mean other people don’t have serious things to get done or handle . Again please tighten up. I’ve watched employee throw a part at a customer because he was frustrated, I’ve watched a loud obnoxious women come in yelling about needing her battery tested and mind you including myself there are 4-5 customers that have been waiting for help for at least 30 minutes and it’s dead in the store and 2 of the 4 staff run out to test her battery , last I checked you don’t need 2 people to use the diagnostic machine . I now just order my parts through summit or jeggs unless I find it locally just not that autozone ever again , I have been treated so poorly their and I’m a pretty passive patient individual, again the problem is no one cares , I’m self employed of 2 businesses both are major operations one is one of the biggest establishments in orlando and one thing I’ve learned is your customers are everything. If it were me (which it’s not) BUT , I would seriously think about restarting that whole location with people who want to work there are a lot of people unemployed that would live a job, if these guys can’t handle their EASY job , again I’ve ran rose auto parts & advanced auto , it’s not difficult. The worst day maybe is truck day and that’s still easy , you just have to balance your customers and taking care of getting stock on the floor . Bottom line the actions of the people here is plain unacceptable and inappropriate at times , but because of the location and I’m sure they have to deal with stuff ... they have that attitude 24/7.I def will also be calling corporate with names . This last visit was complete nonsense .
7 years ago (06-01-2018)
First and foremost I like the convenience of this store for it opens 24 hours and the employees are very helpful and quick as far as helping you in store and install certain parts in your vehicle.
8 years ago (22-11-2017)
Hiram was an amazing serviceman even when the system was down. He made it happen! Great customer service!
8 years ago (07-11-2017)
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