Ball Kia

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About

Ball Kia, locally owned and operated in beautiful National City, CA. Visit us on the Mile of Cars at 1940 National City Blvd. Test Drive a New Kia Today

Address: 1940 National City Blvd, National City, CA 91950, USA

Phone: (619) 474-6431

Website

State: California

City: National City

Zip Code: 91950

Opening Hours

Monday: 8:30 AM – 9:00 PM
Tuesday: 8:30 AM – 9:00 PM
Wednesday: 8:30 AM – 9:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 9:00 PM
Saturday: 8:30 AM – 9:00 PM
Sunday: 10:00 AM – 9:00 PM

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Reviews

Thank You for your Professionalism when working with my girl Christina on her new Stinger. I have previously been the internet Director at Team Kia,  I have had every job in the industry from Salesperson to GM in the last 21 years and I am very critical with how my people handle customers during the Car Sales experience. You guys did a great job and had the extra patience needed to help my Darlin. Wish I could train a little there, you guys could really rock, but the service was superior and way above what people normally receive. Keep up the Great work folks, You deserve this 5 star review!!

 7 years ago (12-04-2018)

Thank you to the sales department they helped me from A to Z. Any questions or concerns I had they helped out. Love my New Kia Cadenza!!!! Would recommend to everyone.

 7 years ago (17-04-2018)

Great prices with awesome staff. I would recommend them to anyone looking for a car or SUV. Mark Bocinski provided the best buying experience I've ever had. Thank you!

 7 years ago (14-02-2018)

Initially, I would have rated the dealership a 4 or 5. They do try to really push you into a lease rather than a purchase, and they will initially try to lowball your trade in. I wouldn’t expect anything different from a dealership. They gotta make profit. Go into the dealership knowing what your trade in is worth and go in knowing what you want and do not settle. They are, after all, a business and are there to make money. Other thank that, the sales team was great and will work with you to get you what you want in the right price range to a reasonable degree. So, as far as dealers go, I think the sales team is pretty dang good. Armando was a pleasure to work with! 

Now, the reason for the 2 stars. I bought my vehicle with my trade in. The financing department is very slow. Do not expect them to pay off your existing vehicle with any sort of haste whatsoever. As I am sitting here typing, I am on day 10 after purchase and my previous lender is still not paid. Because of this, they have drafted another payment out of my account... for a car that I no longer have and is already on the sales lot. Therefore, I am $535 out of money, which will cause the 10 day payoff to be inaccurate and will need to be refunded the money from the original creditor, a process that can take weeks. 

To make matters worse, I called to inquire about why it was taking so long to handle the payoff, and the financing representative told me I wasn’t the only car they dealt with. What kind of unprofessional answer is that?

If you go here and trade in a vehicle, be prepared for them to drag their butts long enough for another payment on your last loan to be due.

 7 years ago (21-01-2018)

The shuttle service is a 10 mile radius which they didn't notify me when I asked over the phone. I lived 2 miles outside of it! I was told they wouldn't pick me up after my car was fixed because of traffic. Alex who completely ignored me  /didn't make eye contact. he went to see if the techs could do the recall while my car was being serviced left me in the waiting room 30 mins. I went back to the service office and was better assisted by Sal while Alex sat there still didnt acknowledge me or answer. Who takes 1.5 hours for a simple oil change with an appointment? Definitely will be going elsewhere for service. The bathrroms were gross and so were the toys in the play area.

 7 years ago (23-02-2018)

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