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Bess Friedheim Jewelry Inc

  1. Illinois
  2. Richton Park Jewelry Store

Reviews, get directions and contact details for Bess Friedheim Jewelry Inc

Address: 9181 W 151st St, Orland Park, IL 60462, USA
Phone: (708) 403-6868
State: Illinois
City: Orland Park
Zip Code: 60462


Opening Hours

Monday: Closed
Tuesday: 11:00 AM – 6:00 PM
Wednesday: 11:00 AM – 6:00 PM
Thursday: 12:00 – 8:00 PM
Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: Closed

Update Info
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Reviews
Best shopping experience I've had in years. Why would a person go anywhere else for jewelry? Quality, selection and price are excellent. Customer service, extraordinary! Will return and tell others.
7 years ago (14-04-2018)
Excellent service! Wendy and her staff are always personable and accommodating! Wendy is a very skilled and educated jeweler. She took her time explaining all the different cuts,colors, clarity and precious metal options to my fiance and I. I could not be happier! She is a perfectionist and it shows through in her work! I look forward to seeing her for additional pieces over the years to come!
8 years ago (21-05-2017)
My wedding ring needed adjustment and we've been going to Bess Friedheim for 20+ years and I would not trust any other jeweler with something so precious. Wendy makes suggestions on the best way to adjust something but it's ultimately your decision. She wants you to be well informed before you commit. Your happiness is of the utmost importance to her. She goes above and beyond to please her customers. Love this store.
9 years ago (19-02-2016)
My fiancé bought my engagement ring at Bess Friedheim Jewelry. He proposed and gave me the ring. We took the ring back to Bess Friedheim to have a matching custom wedding band designed. We had to leave the ring in the jeweler's possession. We were told it would take several weeks to make the wax mold of the band. My fiancé began calling to check on the status of the wedding band and was given different excuse as to why it was not ready. Finally, he went into the store. It was then he was told that the ring had been lost, the wax mold never had been made. This was just four weeks before our wedding. The owner offered to replace the ring but we lost all trust in the owner. Her efforts at service recovery we horrible. She did not want to refund the retail value but her cost. She was extremely rude when we told her we had to file a police report and did report her to Orland Park Chamber of Commerce. We did get reimbursed after a claim went to her insurance company. The value may have been refunded but the loss of the emotions our ring had can never be replaced. We went to Martin and Martin where we purchased a new ring and our wedding bands.
9 years ago (18-09-2015)
Had a great experience at Bess Friedheim jewelry! Always friendly and trustworthy. Quick turn around on my repair too. Very happy!
9 years ago (20-02-2016)
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