Helzberg Diamonds

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Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 424 Orland Square Dr Space #D-05, Orland Park, IL 60462, USA

Phone: (708) 349-1083

Website

State: Illinois

City: Orland Park

Zip Code: 60462

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews

Off to a rocky start w/ customer care, but had to return to the store to exchange a Gucci watch that got stained, the store ordered me a completely new watch and restored my customer satisfaction.

 9 years ago (20-10-2017)

I have been a devoted Helzberg customer for 10yrs+ but, after my experience the other day I honestly don't think I can ever step foot inside that store ever again. 

While I was browsing a woman was helping me. I tried a few things on all which looked ridiculously big on me. I told the sales woman I could no longer wear my wedding ring for it is too big and can not be made any smaller. I then proceeded to tell her that I have such a hard time finding anything that fits me. Her response to me was, "well then maybe you should gain a little weight!" 

I was in absolute shock! I smiled and said,"yeahhh." Then left the store in tears. I am a two year cancer survivor. The medication I have to take EVERYDAY for the REST OF MY LIFE causes my metabolism to work at a high speed resulting in weight loss,  shaking, heart palpitations, etc.... 

How dare someone speak like that to someone. I can assure you that no one in their right mind would tell a heavy individual that they should loss weight. I have to deal with body image issues the rest of my life because I was sick. Jewellery is one thing I have that is suppose to make me feel beautiful when I put it on and that has now been ruined for me. 

I'm crushed.

 10 years ago (09-08-2016)

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