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Reviews, get directions and contact details for Best Western Plus Galleria Inn & Suites

Best Western Plus Galleria Inn & Suites

About

Located in a quiet neighborhood, Best Western Plus Galleria Inn and Suites is a family orientated hotel, with a friendly staff, and home like setting.

Story

At the Best Western Plus Galleria Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Galleria Inn & Suites will stand out among other hotels in Cheektowaga,NY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Galleria Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Address: 601 Dingens St, Cheektowaga, NY 14206, USA
Phone: (716) 896-2900
State: New York
Zip Code: 14206


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Reviews
Very nice hotel. Very good continental breakfast, not just the cheap stuff. The room is smaller than average but it's certainly doable. I went to use one of the computers at the business centre, I logged into it as a guest and some other guy's account was still open (yes, I signed him out). Just be careful of that. I recommend this place.
8 years ago (10-07-2017)
This used to be a nice facility, prices have gone up and room cleanliness and value have gone down substantially. Manager and assistant manager will not make real attempts to solve problems they just switch you from room to room which is very inconvenient. Why rent a room in the first place if you know it has mold in it? During heavy rains it rains in the common hallway areas. I told the manager and he said he knew about it. After my meeting I came back and nothing was done about it. Not even a bucket to catch the water.
8 years ago (11-08-2017)
I had a room in the back. The entrance to the back door is permanently unlocked which is a security concern. Anyone can just walk in. The hallways, especially to the staircase, are dingy. The towels in my room looked used and we had to request for fresh ones. The refrigerator was broken and I thank the staff for replacing it quickly. The walls are thin and you can hear your neighbors business. The rooms look dark and the decor is old. The breakfast buffet looks stale. The tables at the buffet were rarely cleaned.
8 years ago (01-08-2017)
We were happy to leave when we did. First, we had to argue with the unfriendly staff so they would locate our reservation made through HotWire. When we got to our room, we were really underwhelmed. The decor was really lacking, the bathroom ceiling and shower had visible black molds growing, and it smelled pretty stuffy. The closet door took a full minute to close each time as it had loose screws in the rail. Then one evening terrible sewer smells started coming in through the shower drain. We're not going back!
8 years ago (07-08-2017)
Suite was spacious. Breakfast was acceptable and plentiful. They kindly extended the hours for some late wake up people.Internet was good. Appreciated the fitness room. Did not have towels but the friendly front desk people gave me some.
8 years ago (01-05-2017)
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