Bloomington Cycle and Fitness

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About

Local bike shop owned/operated by local cyclists. We Ride Bikes.

Story

Bloomington Cycle & Fitness is a family owned and operated bicycle shop, with friendly and knowledgeable staff who LOVE to ride bikes! We have a wide variety of mountain, road, tri and comfort/commuter bicycles in stock in a great location for a test ride - right on the Constitution Trail! Not to mention, every bike we sell comes with free brake and shifting adjustment as long as you own your bike. We also stock a huge selection of bicycle parts and accessories, and quality repair service to make your ride all it can be. Whether you are looking for a first bike or you ride like a pro, we would love to be YOUR bike shop.

Address: 915 E Washington St Suite 1, Bloomington, IL 61701, USA

Phone: (309) 820-8036

Website

moc.liamg@elcycnotgnimoolb

State: Illinois

City: Bloomington

Zip Code: 61701

Opening Hours

Monday: Closed
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 4:00 PM

Update Info

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Reviews

First things first. The bike shop itself is very nice looking. The second I walked in the door I was greeted which was a very nice touch (seems most places have forgotten about that aspect of business). I'm new to the bike world so the staff was more then willing to teach me the ropes and made sure I found the right bike for me. My salesman Ryan was very honest and knowledgeable and that was greatly appreciated. I also loved the fact there is a trail right next to the shop. So you can test ride different bikes. Which was a VERY hassle free process. The purchasing process was just as easy and hassle free. At the end of it. Ryan also offered to put the bike in the car for me and did a final check to make sure I was 100% satisfied. Which I was. I definitely recommend this place! And will be back soon to purchase another bike!

Pros 
Fast service for buying new bike
Fair pricing. 
Good staff from what I can tell

Cons. 
Not a huge selection of bikes.

 9 years ago (15-06-2017)

Go with someone else!  The owner, Caryn Davis, didn't like that I changed my Facebook review from a 5 star to a 2 star, even though I wrote and mailed a letter to explain what happened at the store.  Rather than accepting the review or apologizing for the employee's comment, she goes on MY Facebook page this morning and leaves a rude emoji.

 9 years ago (29-01-2018)

The people here really know there stuff, and are not pushy to try to sell you something you don't need. They take the time to get you what you need for what you will be doing.

 9 years ago (11-01-2018)

Great customer service! I'm new to the sport of cycling and they made me feel very welcomed and comfortable. The staff was honest and genuine. I will be continuing to shop with them in the future and would suggest them to any newcomer in the future. Thank you very much guys!

 9 years ago (24-09-2017)

I went in to get my bike serviced and was greeted with "Are you sure you want to put money into this bike" it is an old bike and I understood that comment. However, I explained I was going to purchase a new frame in the future and could use new parts on my current frame to swap them at another time. The owner did not let his first sentiment rest, he eventually yelled to his someone across the shop "Could you ask this gentleman to leave since we cannot work on his bike" as I was standing directly in front of him, also he was speaking to me for 10 min prior to this. It was condescending to say the least.  I left and purchased parts from another store and replaced them myself. I gathered the owner did not want to spend the time on my bike, it felt as if the he was being elitist since I had an old worn bike he must have felt he was in the right to be rude and disrespectful to me. I won’t be going back there.

I never disagreed with Scott (I asked him if he could do service on my bike which he said no to and I accepted) and I was fine with being told he couldn’t work on my bike because of liability but the first time he stated that is when he stopped speaking to me and yelled across the store that I needed to leave as if I was no longer there. At no point from when I walked in was he explaining things nicely to me. I really believe that you know his customer service skills were lacking in that exchange.

 9 years ago (20-09-2017)

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