Boucher Imports

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Racine Automotive Dealership

Address: 9601 Washington Ave, Racine, WI 53406, USA

Phone: (262) 886-2886

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State: Wisconsin

Zip Code: 53406

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Reviews

Bought a SUV from Boucher Imports over the weekend and could not be any happier with the dealership and Sarah Turner! Great people to work with, no hassle, no games, and VERY friendly! I would highly recommend going to see Sarah and the staff there for you next vehicle.

 8 years ago (06-02-2017)

My wife and I were in the market for a new vehicle and have a tight budget.Professional, courteous, and friendly staff made our buying choice less stressful and simple.  Upon arrival we were greeted by staff and did not have that "high pressure" experience, just a kind hello, introduction and a quick "Do you need assistance" and then a "if you do need help let us know".  We knew the basics of what we wanted so after a quick walk around we entered the sales floor.

I am a very cautious and incredibly skeptical customer, so I was ready to do battle.  I was first approached by Mike, I believe the operations manager. Immediately I was happily surprised at the relaxed and friendly demeanor he possessed. Mike introduced us to our salesman Ryan, and again, Ryan was such a relaxed and honest man I was put at ease.

Ryan asked us a few questions about our lifestyle, what we were looking for and what type of a budget we were on. We noted the vehicle we were interested in, and Ryan then suggested some other options. "Here is where they try to get me into something more expensive than what I want," I thought. We went with it since I believe in listening to professionals. We test drove multiple vehicles, and we actually prefered his suggestions. What made this even better was that his suggestion was a better overall value, a great warranty and at a price that was no higher than the vehicle we originally wanted. In fact, we were able to extend the warranty on a better vehicle at our price point!!!

Next was financing, and Carry was incredibly awesome and gave us the percentage rate that we were expecting.  They did try to upsell me on a paint protection plan by extolling its virtue, and if I had a little more room a may have bought it. 

The staff at Boucher imports are so easy to work with and extremely honest.  I am glad I didn't walk in as my usual self and act defensive, although I doubt they would have treated me any different, these kind people are a rarity in this industry; You can actually trust them.

Best practice as a customer, go in and listen to them, you will be very happy you did. Boucher must have one heck of a training program and awesome management because this place is run so well.

 8 years ago (28-01-2017)

I had the best experience when I bought my Kia Sportage. Everyone was friendly and even made sure to take the time to come over and introduce their selves. My salesman, Lee, was spectacular! He did everything he could, and then some for me to get into my Kia. I highly recommend purchasing from this dealership!

 8 years ago (06-01-2017)

Wife and I purchased 2 new Mazda's this month from Boucher Mazda in Racine. Absolutely LOVED our experience there, they were more than willing to work with us on whatever questions/issues we had. The staff there was extremely professional and courteous. Would absolutely buy my next car there!

We specifically worked with Alex Martinez and Scott Westbrook who were phenomenal in what they do.

 9 years ago (24-03-2016)

I drove 1.5 hrs. to test drive a Certified Pre Owned Mazda only to discover it had been sold the night before. Though the salesperson attempted to call me, I had already left for the appointment. When I arrived, I was not pleased but was greeted by a different salesperson, Scott Westbrook, who did a great job of finding a car that met all my specifications. We took a test drive and he explained easily and competently all the features of the Mazda CX-5 Grand Touring. I did not buy a car that day but Scott kept in touch regarding what we were looking for without being pushy or obnoxious. We would gladly have worked with him to buy a car were it not for the distance to the dealership. I highly recommend working with Scott if you're on the hunt for a new/used car in the Racine area.

 9 years ago (03-08-2016)

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