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Reviews, get directions and contact details for Brunswick Volkswagen

Address: 1420 Industrial Pkwy S, Brunswick, OH 44212, USA
Phone: (855) 646-8229
State: Ohio
Zip Code: 44212


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Reviews
Couldn't be more unsatisfied with this dealership. Their customer service is horrendous. From buying the car to having it serviced, every experience has been a nightmare. The management was incredibly disrespectful to our salesman during our purchase transaction, leaving us feeling very uncomfortable and awkward. The service shop is slow, unreliable, and must be chased down at every turn. Recently brought my car in for service; what was supposed to be a same-day fix turned into 7 days. When my car was returned to me using one of their porters, they were apparently rear ended in a "hit and run" situation. It's now be 6 days and I cannot get anyone in the service department to call me back or provide me with any support in getting this fixed. I wouldn't drive a car off this lot again in the future if it were free.
8 years ago (26-07-2017)
they literally tried to scam me, claiming a repair was done when it never was, then they deleted my original review! DO NOT TAKE YOUR CAR TO THESE SCAMMERS!!!!
8 years ago (28-09-2017)
Awesome Cars and an Out of this World Staff that will Go out of this Way to Get you into A Car without Pressuring You!
8 years ago (04-07-2017)
Incredibly slow and unreliable service shop...happened on mutiple occasions
8 years ago (07-10-2017)
Very friendly, accommodating service. I was towed from the Turnpike, they mechanics worked me in, and took care of the problem. Lynn was especially friendly and a pleasure to work with. Really appreciated the extra effort from all staff to get me back on the road as soon as possible.
8 years ago (25-01-2017)
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