Budget Car Rental

Reviews, get directions and contact details for Budget Car Rental

Story

Budget Car Rental Columbus operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Address: 1400 Bethel Rd, Columbus, OH 43220, USA

Phone: (614) 451-7699

Website

State: Ohio

Zip Code: 43220

Update Info

Similar places near

Speedy Car Rental North 2 miles They handed me off a dirty and smelly car at the beginning of the week with only 1/8 ...

Enterprise Rent-A-Car 2 miles Rental rates were fair. The customer service in the site location was ok. The car I ...

Hertz 2 miles Reading these reviews of the past couple of months, there must have been a managemen...

Enterprise Rent-A-Car 3 miles I needed an economical car for a 1200 mile trip & also needed to be picked up at home...

TongDa Auto Body 3 miles In 2015 we bought a 2012 re-conditioned "salvage" Odyssey with 40k on it from Tong Da...

Hertz 4 miles Great service! No hassle. Clean car. Everything went smoothly.

Budget Car Rental 4 miles This is the worst horrible experience ive ever had in my life! I will never suggest a...

Budget Car Rental 4 miles Most Excellent! I've rented a car twice in my life. a neighbor referred me to this lo...

Enalux Luxury Car Rentals 5 miles Luxury and Exotic Car rental agency.

Budget Car Rental 5 miles Great cars, customer service and prices. Heather the manager is always so helpful an...

Enterprise Rent-A-Car 5 miles It was excellent. The car was clean and the gas tank was full. Great job!

Budget Car Rental 6 miles Called ahead to see if I could be 30 min late, 545 return. I was told yes. What I was...

Enterprise Rent-A-Car 6 miles I recently had to rent a car for business travel while my vehicle was being repaired....

Hertz 6 miles The two fellows who checked me in (Chris) and out with my car rental were awesome peo...

Enterprise Rent-A-Car 6 miles I am a corporate renter and have used Enterprise for my weekly rentals for the last 3...

Enterprise Rent-A-Car 6 miles They had already rented out the cae that Ihad reserved online, they made up for it by...

Enterprise Rent-A-Car 6 miles The staff, service, and rental were superb. On a very busy day, the customer assistan...

Hertz 6 miles Convenient and friendly. Nice cars for the price too.

Reviews

Do NOT rent from this company!!  Very poor customer service and the experience was an absolute circus. Super slow return and rental process.  Confused employees and not enough customer service representatives to run the business correctly.  They would not take any responsibility for their inept ability to run a solid business. 

We reserved a 24 foot truck and showed up and it was no where to be found. We were then told we needed to drive 20 minutes away to pick up the truck.  This place is an absolute goat rodeo. 

Please do yourself a favor and NEVER, NEVER, NEVER, NEVER, EVER rent from this location.

 8 years ago (30-05-2017)

In summary: was quoted differently. its cheaper to book online than in person. 

With my discount and through the Budget website, i was supposed to only pay $17 for a 12' truck.  However, when i got to the physical site, the prices were increased drastically.  Something that was quoted $17 online became $90 in person.  I've rented UHAULs from other locations and its never been that expensive, especially for a 2 mile commute in a 12' truck. We've moved around Columbus quite a bit, and have only had to pay up to $35.

The sales woman,  Hoda was real nice and friendly.  However, it did take about 6-7 minutes for someone to actually be at the Front Desk.

 8 years ago (08-06-2017)

People are pretty nice and courteous. The reason for three stars is because of the awful lot of time that i had to spent just to return the truck. It took forever to help a single customer.  This place could use more customer service representatives since it is impossible for one person to handle 10 different things at once.  Need more human resource to handle this branch.

 8 years ago (05-04-2017)

Reserved a moving truck 2 weeks in advance and was notified 36 hours beforehand that they did not have the certain sized truck I reserved at the Bethel Rd location nor any other location within Columbus. Customer service (based out of Orlando assuming by the area code) left me a voicemail saying they could only downgrade my reservation to a smaller truck and take off any mileage charges. When looking up the reservation online, they did change the truck size but did not take off the mileage charge, and after reading the reviews of this place I decided I did not want to hassle with anyone there with removing said charges. Luckily I was able to reserve the correct sized truck for about the same price as the downgrade they offered me from a competitor and cancelled the reservation.

I'm not sure if this is a system issue, management issue, or both, but not being able to keep track of your inventory seems to be a going concern for this business. 1 Star for Customer Service actually notifying me before I arrived at this location

 8 years ago (23-03-2017)

Do not rent from these place! They don't even deserve a star! The worst customer service I have ever experienced in my life. When they say they'll call you back, don't think for a second that they will. Oh and don't call them and provide your credit card information over the phone, cause they will repeat it out loud for other customers to hear. There goes your Budget rite out the door.

 8 years ago (27-05-2017)

Comment on this business

Map, Satellite View
Street View

to add Budget Car Rental map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=budget-car-rental&id=225101&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/budget-car-rental-i225101.html" target="_blank" title="Budget Car Rental">Budget Car Rental</a></p>

Reviews, get directions and contact details for Budget Car Rental

Story

Find nearby businesses, restaurants and hotels

We use cookies