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Reviews, get directions and contact details for Burger 21 - Carrollwood

Burger 21 - Carrollwood
"At Burger 21 we are obsessed with burgers. To us, burgers just aren't another meal. We chef craft our burgers with obsessive zeal. We don't compromise on quality or ingredients. We are burgers reinvented."
Address: 11777 N Dale Mabry Hwy , Tampa 33618, FL, US
Phone: (813) 405-3595
State: FL
City: Tampa
Zip Code: 33618


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:30
Saturday: 11:00-21:30
Sunday: 11:00-21:00


related searches: Burger 21 Tampa, Burger 21 menu, Burger 21 locations, Burger 21 near me, Burger 21 - Westchase, Burger 21 specials, Burger 21 Wednesday special, Burger 21 breakfast menu
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Reviews
Our first time visiting. Around 8pm, appears to be 3 or 4 employees, one on phone, one out smoking. Dining room a disaster and we waited over 20 minutes for a burger and fries. Maybe two or three customers waiting as well that came in after us. Not a good first impression at all. The young personel didn't seem to care at all. We were told we were waiting on fries, when our order was ready, the fries we were told we were waiting on to cook came out cold and stale ... hoping for atleast a decent burger. We ordered the tex-mex... and we were ultimately disappointed.. cheese not melted, no sauce like we asked, very sloppily made. We will not be returning.
Food is typically okay, I have been coming here since roughly 2014 I believe or about. In the beginning it was phenomenal, High price but great service. Now here in 2022 it takes almost 20 minutes to get a burger when there is only one other customer in the store who ordered 10 minutes before me. You’ll spend near $40 for two drinks, two burgers and fries. Employees are rude and insincere. Your better off going up the road to an actual sit down restaurant for a meal that is still $10 cheaper after tip.
I’m giving 3 stars only because the staff were fast and friendly, and the chocolate shake was good. The kitchen portion however, left me unimpressed. It was my first time trying this place after a few recommendations, so I ordered the ‘shroom burger, sweet potato fries with toasted marshmallow sauce, and a chocolate shake. For having the word “shroom” in the burger’s name, there were only 5 small mushrooms on top of the patty, which was broken and crumbling out of the bun, cheese not melted, just sloppy and not my favorite. I was expecting a decent amount of mushrooms and a hot patty at least. I was really excited to try the marshmallow sauce, only to dip a fry into it and get honey mustard instead. That wasn’t fun, considering I was expecting a totally different taste and I despise honey mustard. Good thing I’m not allergic because I did state specifically “no mustard” on my order. Can’t say I’ll return, but now I want actual sweet potato fries with marshmallow sauce, so I guess I’ll make my own version. Not worth the $20 I could have spent at Five Guys.
I’ve been going to Burger 21 off and on for many years and different locations around the area. This location is generally clean with friendly service. Although it’s not a burger, I really wish they would bring back the Chicken Parm. It was my go-to sandwich when I didn’t want a burger and it was dropped off the menu a year or two ago. For this reason I don’t go much anymore. I tried their “Crispy Chick” which was ok but it’s not the chicken parm. I’d go more a lot often if they brought it back.
My first time trying it out. Ordered a cheeseburger via doordash. The cheeseburger was great. I am not a big fan of sweet potato fries but these ones are really good. I tried the 21 sauce and cajun dipping both were good. Will definitely try it again
I’ve ordered here frequently over the past 2 years, also a rewards member that used to love the food. However the service has been getting worse over the last 6 months. Curbside pickup used to be SO convenient, it’s the whole reason I tip. The last 4 times I have waited 10 minutes after texting that I arrived, just to go inside to find my order sitting there with no other customers inside. The burgers have been tasting more salty lately with older lettuce. I’d give it one more try before looking for another Go-to burger spot.
We’ve been coming here for years; every single time the food is perfect and delicious. They’re one of the few places that make my burger exactly how I love it. The staff are always friendly, professional, and quick. Parking: Ample parking
My $10 sweet potato fries were cold, then when i tried to get more honey mustard they cut costs by using really small condiment containers i had to wait back in line to get another one. After about 10min in line i got it but after that i didn’t even feel like eating the cold overpriced fries. This place used to be good a few years ago but with years of slowly cutting costs but keeping the same high prices, it’s very discouraging for people who have been coming here for years. Burgers we’re alright.
The food was delicious, I loved the black bean burger. In addition to the food, the service is spectacular! Dominik is awesome. He checked on me while I dined in and I really appreciate when that happens in a restaurant. I will be coming back for sure!
Burgar 21 and there staff is just a wonderful and delightful place to come and enjoy great delicious food me and my wife come to this location all the time. Previous visit was a more wonderful experience josh the manager went above and beyond for my wife food allergies. Thank you for your careful attention to our needs.
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