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Care First Animal Hospital at Glenwood

  1. Northwest Raleigh
  2. North Carolina Veterinary Care

Reviews, get directions and contact details for Care First Animal Hospital at Glenwood

Address: 5725 Glenwood Ave, Raleigh, NC 27612, USA
Phone: (919) 783-7387
State: North Carolina
City: Raleigh
Zip Code: 27612


Opening Hours

Monday: 7:30 AM – 7:30 PM
Tuesday: 7:30 AM – 7:30 PM
Wednesday: 7:30 AM – 7:30 PM
Thursday: 7:30 AM – 7:30 PM
Friday: 7:30 AM – 7:30 PM
Saturday: 8:00 AM – 5:30 PM
Sunday: 1:00 – 5:30 PM

Update Info
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Reviews
I have been taking my fur baby here since I got him 12 years ago and have never had a bad experience. The staff knows us by name, are always friendly and professional. When we go away and can't take the fur baby with us, we board him here( for up to a week at times) and he's always been very well taken care of. I'd highly recommend this location to anyone who desires quality, personalized, professional service.
7 years ago (24-02-2018)
EDIT 12/28/17 The animal hospital contacted me and have said they have changed their process for new comers because of my review. They also offered to help me retroactively get me on a plan so I'm not paying for the $600+ all at once. Unfortunately, because I used a credit plan they can't help all that much. I did not use care credit for my follow up visit that they charged me for though. I wish I could get a refund for a standard follow up, but aside from that they attempted to help me out but it didn't work out. The person I was in contact with was extremely helpful. However, the people I first met with on my visit were not. Therefore, I cannot change my rating. I just want people to know that they did reach out and try to amend the situation but there were a lot of hoops I would have to jump through in order to get 'semi-refunded'. 10/2017 This place is extremely overpriced. I thought my dog's spay would be within a reasonable cost, but it was $600 out of pocket and when I asked about pricing plans they blinked at me as if I had $600 laying around. I am currently paying of loads in student loans and I just moved so my finances are a little tight but I wish they had gone over costs with me before just asking for $600 like they were borrowing a dollar. I came back for a post-surgery check up a week later because of lumps on her belly and I wanted to make sure my dog didn't mess with her sutures and they: 1. Charged me for a post surgery check up. 2. Whisked her off to make sure she didn't have worms in her diarrhea when there was an obvious 90% chance it was from post-surgery side effects (that's more $) 3. Her cone had cracked so reasonably I thought they would replace it with no extra charge since I had just paid the hospital $600+ OUT OF POCKET but NO, they charged me. They never said, "Well, we'll have to charge her for the cone on top of her surgery and 1 week check up." They waited until I got to the counter. So I have paid this place $800 in the one week I have known them for one surgery and one check up. The amount I have ever paid from personal hospital visits in the last 10 years COMBINED is only ONE FOURTH of what this animal hospital has charged me. And I just moved and my past vet was no where NEAR these outrageous costs. As a newcomer, I wish they had sat me down first but really they CARE FIRST about the money. I even see the greed in their eyes. My last vet was so warm with me and genuinely cared about me and my pet and introduced me to their pet plans. I ask about their pet plans and it's like, "Huh? You aren't super rich?" I wish city corporations had the same genuine Southern hospitality as my previous veterinarian.
7 years ago (28-12-2017)
By far the best care and compassion I have ever experienced with my dog. The staff and doctors are so knowledgeable, and are aware of the cutting edge treatments. The staff and Doctors at the Glenwood office are like members of our family. We would never think of going any where else!!!
7 years ago (18-01-2018)
My experience was perfect. There are the most wonderful receptionists and techs at Glenwood. Dr. Stone is very caring and understanding. Love Glenwood!
7 years ago (10-02-2018)
Care First Animal Hospital on Glenwood is the only place we trust with our pets care. Their staff are VERY welcomimg, friendly, knowledgeable, accommodating, and so much more. The best part is how much LOVE they show your pets. Thank you Care First!
7 years ago (19-02-2018)
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