Carter Dodge Chrysler Jeep Ram Fiat

Reviews, get directions and contact details for Carter Dodge Chrysler Jeep Ram Fiat

Address: 4650 Lougheed Hwy, Burnaby, BC V5C 4A6, Canada

Phone: (604) 409-4188

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State: British Columbia

Zip Code: V5C 4A6

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Reviews

Very happy with our purchase of a new Dodge Grand Caravan at Carter, and the decision to buy the particular minivan we chose was thanks mainly to sales rep Michael Chidley. Would recommend this fellow highly to any friend of ours interested in purchasing a vehicle. 
 
One doesn't buy a new car very often, and it does take a bit of work, so it helps to have someone who will listen carefully to the requirements, which Michael did. There's a lot to consider: he helped us weigh various options and come to what I believe was the best decision for us.

Can you ask any more from a car sales rep? Yes? A sense of humor and familiarity with British culture? Well then you're in luck, because he has those in spades! Thanks very much, Carter!

 8 years ago (31-10-2017)

As any sales person will Do, I felt a little pressured at first. Certain circumstances of my own made me feel that way. But Sam was great with working with me. Made sure I got into a safe vehicle for my young family. And assured me the vehicle I wanted would be within reach when I build up my credit score. And Pam was excellent and very helpful with my credit app. I will be sure to return to them next year when I am ready to upgrade. Thank you guys very much.

 8 years ago (13-10-2017)

Very disappointed with the level of service.  

I went to this dealership on my way home from work because I was interested in a Jeep.  I had recently sold my vehicle so I was in need of a new car.  I parked right in front of the main entrance (with no other stalls taken) and began to browse the lot.  Every now and then I looked into the offices where I saw that I was being watched by multiple sales agents.  Hoping one would come down and assist me, i continued to browse the lot.  After about 2o minutes, I gave up and began to walk to my car.  You could still see the sales guys watch me as I walked to my car and got in.  

With every other dealership I have been to, its only a matter of minutes before I am greeted by a sales agent.  Sadly this was not such a place and although i live down the street, I will be going to another Jeep dealership just because of this bad experiencee.  With a big purchase such as a car, I would like to know I care rather than just being watched through a window.

 7 years ago (30-11-2017)

I took my car in for as it would not start. It had sat for 4 months. They told me that the engine had no oil pressure. They emptied the oil and got the pressure back. Within 36 hours the problem was back. Got it towed in and they said it was fine. It had to much oil in it as I put in oil because it looked empty. I asked them to drive it and see if the issue persists. They drove it with the oil pressure light on back to the shop. They told me that I now have metal fragments in the engine. They Wrecked my car. No refund for the work that wasn’t done properly and they will not fix my engine. Now they want my car to be towed back home. So basically they killed my car, charged me 1000.00 for that and have told me to beat it. Do not buy here and do not service here. They lie to the clients and Chrysler Gordon Lynch tried to tell me that it was an over filling oil issue.

 7 years ago (13-11-2017)

Thank you to Michael at Carter Dodge Chrysler for an easy experience buying a car.  I knew what I wanted, I got a good price.  The vehicle was cleaned, small adjustments taken care of and polished immaculately.  Michael remembered all the small details and the process was easy and straightforward.  I would recommend Michael to my friends.  I also appreciated that the building was clean and tidy, I was offered a drink, my kids were watched while I did paperwork. 

 I had been looking for a specific car for a while and just couldn't bring myself to buy from two other different dealerships because of their dirty buildings, unprofessionalism and I was concerned the car hadn't been looked after.  

At Carter Dodge, they were professional, thoughtful and very organized.  I had confidence in my choice with them.  I have no complaints!

 8 years ago (23-08-2017)

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