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CHANEL Fashion San Francisco

  1. California
  2. San Francisco Department Store

Reviews, get directions and contact details for CHANEL Fashion San Francisco

CHANEL Fashion San Francisco
Address: 156 Geary St, San Francisco, CA 94108, USA
Phone: (415) 981-1550
State: California
City: San Francisco
Zip Code: 94108


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews
Just purchased my first Chanel sunglasses! I am so super excited that I was able to find the right fit. Chad was awesome! He was so helpful and understanding. Thanks so much!
7 years ago (19-03-2018)
I bought a medium black caviar flap in Italy, under pressure because it was the last one in store and we were leaving Europe tomorrow. I left with this heart wrenching feeling it wasn't "the one." I had ditched the bulky box, but had the receipts and all the original wrapping except for the tissue paper on the handles. The SF Chanel store was very accommodating when I asked for an exchange. Troy took the time to answer my questions on how international returns and exchanges work over the phone. I received great customer care from Linda. She was incredibly patient, as I asked for a new bag from the back and scrutinized the bag for any issues. Another associate packed the bag for me and was apologetic when they didn't have the right sized box. Would love to have Linda as my SA again. I am now a happy owner of a lambskin flap! Pro tip: When you call and they ask you where to route your question, just tell them what it is. Otherwise you might get sent to an answering machine.
8 years ago (22-08-2017)
They could do better for a high end store. Hermès is much nicer decor.
7 years ago (12-01-2018)
I hate it!! I walked in there and no one greeted me, no one at all I had to stand there for ever until someone would help me, Felt the racism the moment I walked in. Why? is my money not worth the same as the others?
8 years ago (04-12-2017)
I mostly buy outside of the U.S. because the service is better and I'll go back to that. I bought a few things from Joyce a few weeks ago and she was lovely which lead me to think I should give the store another chance. WRONG. I mentioned that I have an old bag 15+years that needed a ornamental ball replaced if possible. She asked for a photo which I sent her and she still didn't know, said bring it in. I did that yesterday she couldn't locate the serial number I'm certain I peeled the sticker out (before there was a tag sewn in) and didn't have the authenticity card at any rate she asked a colleague for help, a third person appeared and took over and Joyce just left. While it was annoying that I couldn't get my old bag sorted, I was disappointed in the service. The store was empty so she could have said something. "I'm going to work on something else and leave you with this person (never introduced himself). I wanted to do some shopping but after the man who was more than a bit rude, and when confronted with it gave me an insincere apology. I just left and realised it's much better to shop in Chanel boutiques when I'm abroad.
8 years ago (24-09-2017)
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