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Reviews, get directions and contact details for Neiman Marcus

Neiman Marcus
Address: 150 Stockton St, San Francisco, CA 94108, USA
Phone: (415) 362-3900
State: California
City: San Francisco
Zip Code: 94108


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 6:00 PM


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Reviews
A grandiloquent carnival of towering luxury bejewled treasures piled one upon the other reaching towards heaven. Cosmetics, bags, the finest design houses, an elaborate and precious selection of fragrances, all gathered and collected for your discernment in a quiet and comfortable sitting. Gorgeous! Bring lots and lots of money to spend. A bit heavy on the sales pressure, but worth every minute. One of the last remaining sanctuaries of Museum quality retail. Also, there's two legendary Grand restaurant overlooking Union Square and the Towering entryway. There's also a more casual coffee and light dining in the rear.
7 years ago (25-01-2018)
Best selection for designer products in SF. It's unfortunate that this location has been pledged by construction for the Central Subway that was originally planned to be completed at at the end of 2018 because it's so inconvenient to get into the store unless you're coming from the north east. Beautiful window displays, multiple levels for formal and high end designers to more day wear as you gradually head up to the top floor. The Rotunda is a nice place to take a break from shopping.
7 years ago (13-02-2018)
Great selection of unique men's clothing. However, very poor service. Go to Saks or Bloomingdale's if you want almost all of the same brands and good service.
7 years ago (09-04-2018)
Tried to exchange a gift received for a different style. It had the tags still on and was Neiman Marcus brand and they wouldn’t let me because I didn’t have the receipt. Of course I didn’t have the receipt. It was a gift! That would never happen at Nordstrom and the product would cost half the price.
7 years ago (09-02-2018)
On February 10th, 2018 my husband bought me Tom Ford Rive D'ambre perfume from Neiman Marcus in San Francisco, for Valentin day. I was so excited because I wanted it for quite some time. The sales person promised that this perfume is the best on the market and would stay all day long after I expressed some concerns. Unfortunately, he was not being honest and had no real knowledge about this perfume. After I was gifted this perfume, I couldn’t wait to wear it. I am so upset and disappointed when after 30 minutes the fragrance completely gone! From my body or clothes there was nothing!!! My husband paid $230 for an unscented liquid. On March 4th, we came back to Neiman Marcus, we live in Sacramento, it take us for 2 hours’ drive (plus gas) to San Francisco. I wanted to exchange my perfume and I explained my situation, but I was refused the exchange (I have original package and receipt) by the store manager Teresa. She seemed very uninterested and continued saying, “We can’t exchange it, this is our policy". I was humiliated and disappointed, I don't understand this "policy" this is not my fault. First of all, the sales person reassured me it will be stay all day long even thought I hesitated, I trust someone who was shirred by such a reputable company. Second, they have 60 day return policy, I brought it back after only 25 days. I used it once and just wanted to replace for another perfume that actually works. I’ve never dealt with a situation like this. Please be aware of purchasing from Neiman Marcus. The company may be reputable but unfortunately their sales people are not.
7 years ago (06-03-2018)
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