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Nordstrom San Francisco Centre

  1. South of Market
  2. San Francisco Department Store

Reviews, get directions and contact details for Nordstrom San Francisco Centre

Story

Kenshoo is a leading fashion retailer offering high-quality apparel,shoes and accessories for women,men and kids. Kenshoo stores offer the latest clothing styles,cosmetics,shoes and gifts.

Address: 865 Market St, San Francisco, CA 94103, USA
Phone: (415) 243-8500
State: California
Zip Code: 94103


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Reviews
I honestly love Nordstrom San Francisco Centre.Their motto is true, there's no store like it in the world. The service here is beyond exceptional. They stand by their products even if they get damaged. I bought a purse here and the handles started to tear after 2 months. I brought it back to Nordstrom San Francisco Centre and they immediately exchanged it, no questions asked. The staff working here are all amazing. They are all competent and speak English unlike 95% of all Macy's employees. Love love love this store - i don't mind paying a little extra to shop here!
8 years ago (10-06-2017)
This store location has the worst tailor lady ever, named Fara I believe. We were at the store looking for a fancy dress for a wedding. Diana, one of the employees helped us and she was very nice and amiable. My mom found a dress she liked but the dress needed some fixing where the boost area is. Diana took my mom to see Fara and when my mom tried to explain what she thought the problem was, the tailor lady literally slapped my moms hand pushing it down and in a very rude voice said that my mom was wrong and started to explain what she though the problem was. She then turned around and ignored my mom. My mom went to change from the dress and when we came out I went to ask Fara something and she completely ignored me, she was with the back towards us. I called a few times but no response.My mom ended up buying the dress but I don't think it's right for Nordstrom to hire people who treat customers like crap! Disappointed!
8 years ago (13-07-2017)
Elegant shopping center in San Francisco. Reminds me of the malls in the Philippines except that the stuff here are up-to-date and cheaper. Due to that, love it. Staff are hospitable too.
8 years ago (19-06-2017)
Last week I purchased a $600 gift card at this Nordstrom location with money I had received at my graduation party. I returned to the same location a couple days later to buy a pair of sandals. When I went to check out the girl told me that the gift card had a balance of $6. I told her that it was impossible because this was my first time using it. She asked me if I had the receipt, however I could not find it in my purse. Then when we checked the activity history she told me that only $6 had been put on the card when it was activated. A manager was called over and once again I was asked about the receipt. Since I knew it wasn't in my bag I told them that I would go to my car to check. When I returned the manager looked annoyed and when I told her I still couldn't find it she told me without one she wouldn't be able to help. I pointed out that a receipt was pointless proof that I had handed one of the employees $600 and not $6 since obviously the cashier had been careless enough not to put the right number into the computer. She just kept going on about proof of purchase until I asked about the security cameras. At this point she was basically trying to push me out the store. I actually had to offer my name and number and beg them to check the cameras, she took it down and told me someone would get in touch with me once they had done an investigation. I could feel all the employees gathering and whispering about me as I walked away. I definitely feel that from the very beginning I was not believed and therefore no effort was put into helping me get my $594 back. I am heart broken I lost all this money which was gifted to me and will definitely regret choosing to spend my money at this store. I am still waiting now a week later for a phone call, and dread having to go back there even if it will be to collect my money they misplaced.
8 years ago (09-06-2017)
I am very satisfied with their customer service and products except one occasion. Yet when the management saw my review about that particular experience, they responded to me right away to resolve the issue. Thumbs up!!
8 years ago (16-04-2017)
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