Computer Rescue 911

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About

Computer Retail Store and Expert Computer Service

Address: 3070 Broadmoor Ave SE, Grand Rapids, MI 49512, USA

Phone: (616) 891-5911

Website

moc.119eucserretupmoc@troppus

State: Michigan

Zip Code: 49512

Update Info

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Reviews

Excellent, friendly and professional people.  They are there when you need them!  They have been great helping us with our small business and personal computer needs.

 8 years ago (14-06-2017)

Every time I have needed help with my personal computer the people here have answered my questions both on the phone and in person with professionalism.  I have used the service to "get to the front of the line" and the first time I got my computer back the same day.  The second time I got it back the next day.  (The quickness obviously depends on the service you need but I felt it was well worth the money both times.)  I would highly recommend this place for anyone's personal computer needs.

 8 years ago (15-02-2017)

As the Director of Sentinel Pointe, A large Retirement facility in Grand Rapids, I cannot express our gratitude enough to all of the staff at Computer Rescue 911. This group responds quickly to any need we have, fair price on equipment and always above & beyond on service. We enjoy having their team in our building and highly recommend them to any company seeking a reputable, skilled, and professional team for their IT needs.

 8 years ago (08-03-2017)

Had a major email problem that four techs from my host company and two from a computer repair company couldn't fix. Until I brought the laptop to Computer Rescue 911. Owner and chief tech Kevin Damaghani had a look and took no time to get rid of the issue. Most impressive.

 8 years ago (23-01-2017)

After spending 2 frustrating hours at the apple store only to be told that "we can't find anything wrong with it, and even if we did, we couldn't work on it because it's a 2011 model".  They recommended I take it to Computer Rescue 911 to see if they could figure it out.  Well I wasn't in there two minutes before they said "oh yeah, we've seen this before, we'll take care of it."  And boy did they ever!  Their service was fast, friendly, and efficient, but most importantly HONEST!  The very next morning one of their techs (Josh) called with a progress report and said "listen, I'd love to sell you a bunch of parts and bills for labor, but the fact of the matter is that if it needs a lot done, you may get away cheaper and be better off just buying a brand new computer." (which they don't sell btw)   I thought that really said something about the integrity of this company.  In the end it turned out to be that the old mechanical drive was starting to wear out and slow down,  They installed a new SSD drive with a lot more RAM, and now my unit runs faster than it EVER has, for less than a 1/4 of the price of a new Mac.  Needless to say, next time I'm not even going to bother  taking it to the Apple store, Computer Rescue 911 now has a new long term customer.

 8 years ago (17-02-2017)

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