Consulate General of Canada in New York

Reviews, get directions and contact details for Consulate General of Canada in New York

Address: 1251 6th Ave, New York, NY 10020, USA

Phone: (212) 596-1628

State: New York

City: New York

Zip Code: 10020

Opening Hours

Monday: 9:00 AM – 12:00 PM, 1:00 – 3:00 PM
Tuesday: 9:00 AM – 12:00 PM, 1:00 – 3:00 PM
Wednesday: 9:00 AM – 12:00 PM, 1:00 – 3:00 PM
Thursday: 9:00 AM – 12:00 PM, 1:00 – 3:00 PM
Friday: 9:00 AM – 12:00 PM, 1:00 – 3:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Not sure why the consulate gets 2.5 stars.  Perfect service for me in getting a temporary travel document and doing a passport renewal.  Super nice and she started working on my application 2 minutes after I left - I know because my references told me she called them right away.

 7 years ago (20-02-2018)

Terrible service. I applied for a transit visa and they asked for my passport which they have kept with them beyond the date of my flight. I was willing to catch my flight from outside of Canada but there is no way for me to get my passport back. They asked me to write them an email which I did to which they also have not responded. As an international in the US your passport is an extremely important document. How can they just keep it without having an expedited process in place to get it back.

 8 years ago (19-12-2017)

Horrible Service. I was there about 4 years ago to pick my passport on a very cold December morning. Long line, you can imagine a lot people waiting to get their visas etc. and travel back home for the holidays. The consulate was supposed to open at 9 am. I SAW the staff behind the counters at 9 am, not working, they were just casually hanging around in there, about 15 mins later, the first window opened. The line moved slowly, I was quite worried that they won't get through these people that day.  And it was true, after a while, they just had a guard out, picked one stop point in the line, and told the rest of the line that they are closed. At that time, there were still people waiting outside the building out there on the plaza. People were not happy. I did not get to be serviced that day, although I got up at 4 am, took a bus from Philly, began to wait in the line before 7:30 am at the plaza, still did not get serviced. 

I understand they have their work hours - however, for one thing, they should have know about the holiday demands, and adjust the hours according, or have some other mitigation - they are there to provide service, and they got paid for that. Second, they did not start working on time, even 15 mins could serve a couple more persons.  Worst consulate I have experienced.

 8 years ago (10-12-2017)

World class Canadian civil servant. No questions they provided top tier service when we visited there this week. Unbelievable.

 8 years ago (08-09-2017)

I just wanted to thank you everyone for helping me out to get my passport back on time on priority basis for holiday travel. 
I don't have words to explain but in short its good service as usual and I had great experience with you guys.
Thank you thank you very much. I would be really appreciated for your efforts and prompt reply on my concerns. 
Thanks a lot and HAPPY HOLIDAYS TO YOU GUYS.

Thanks

 9 years ago (21-12-2016)

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Consulate General of Canada in New York

Reviews, get directions and contact details for Consulate General of Canada in New York

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