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Cousins USA Moving & Storage

  1. Florida
  2. Ft. Lauderdale Moving Company

Reviews, get directions and contact details for Cousins USA Moving & Storage

About

Whether you are moving local or long-distance, Cousins USA has the experience and resources to accommodate all of your moving and storage needs.

Story

Cousins USA Moving & Storage is a professional moving company serving Fort Lauderdale, Boca Raton, Hollywood and all of South Florida. Cousins USA Moving and Storage has been providing top-of-the-line moving and storage services to the Fort Lauderdale area for over 20 years.

Address: 3551 NW 15th St, Lauderhill, FL 33311, USA
Phone: (954) 792-6650
State: Florida
Zip Code: 33311


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Reviews
We moved from a 5 bedroom house to three story town home. We needed also storage for four nights. Everything went as planned with the pickup as well as with the delivery. Movers arrived exactly as estimated. Nothing was broken. Movers were friendly, and efficient. We happened to forget our car keys and other items in one of the drawers which we needed right away. The company was so flexible that when I went to the warehouse, they unloaded the truck, so I was able to get the items. Of course I paid little extra for that.
8 years ago (02-11-2017)
Worst decision I ever made to choose Cousins USA. I strongly suggest you read my post and do NOT use Cousins USA. In all total I paid Cousins USA $9,878.12 since October 2012 to keep my possessions safe and instead they took my money, ruined my mattress, expensive couches, dings and damages to dresser, books and many other possessions ruined. I had to throw away the majority of my possessions due to damage caused by Cousins. I stored my furniture with Cousins for a 3 year period from 2012 to 2015. When I asked them to take it out of storage and deliver it to me, I received the furniture with a great deal of mold damage. I was advised by ServPro a mold inspection company that the furniture could not be salvaged. I had to destroy about $8,000 worth of my property as a result of their carelessness. I contacted Cousins to receive restitution for the furniture I had to destroy and have received no restitution of any kind. I filed a complaint with the Better Business Bureau and I hope they will investigate this company and their storage facility since there must be mold on other long term customers stored household goods. I offered to settle with Cousins but Clem (owner or head manager) never has returned a single phone call or email in the entire 3 years after he got my business. When Cousins is trying to get your business they will be nice and return phone calls, but once they have your stuff or they damage it you will never get a call from Clem or Cousins staff. Clem told me I would get every 7th month free and I tried getting him to call me back over the 3 years and he never would. They are a dishonest company that has ruined my possessions while in storage. Really, how do does a storage and moving company manage to ruin all of my important hardback books? I have moved at least ten times in my life and this is the first bad rating for any moving company. Their parent company and long distance carrier Stevens Van Lines is just as bad. Description of work: Moving. July 2016 was last contact, so that is the date I put on the review. So sad that the picture of me having to throw away the furniture that cousins ruined was purchased thanks to hard work by my veteran brother and I had who had a lawn business together. The picture with the garbage truck shows I had to throw away my furniture because Cousins USA ruined it even after I paid them just under $10,000.00 Cousins ruined all of that hard work by our military Veteran and my civilian self. I hope no one else has to suffer the way I have at the hands of Cousins USA. It breaks my heart that all of this happened while my brother was serving our country in the Middle East.
8 years ago (24-11-2017)
-moving team was late but great. -Sales team I guess owner of the company was very rude. The team had the wrong location, we left at the same time and they arrived 1 hour later. I refused to pay for this extra time, sales team responded they would call the police and get me arrested (for $60 to be paid) all this on a very very bad tone. I do not recommend this company at all.
8 years ago (20-11-2017)
Excellent job of loading! Guys couldn’t have been nicer! Very professional and worked very hard!
8 years ago (11-10-2017)
I am waiting for them to arrive. 2 hrs late. I call and I was told no worries they should be there with in 45 mi to hr. The driver just called and told me he was just dispatched and it will take another 50 mins. I can't believe this. I thought this was a good company and I have recommended it. I won't recommend it ever again.
8 years ago (27-05-2017)
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