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Duntara Moving & Storage

  1. North Fort Lauderdale
  2. Ft. Lauderdale Moving Company

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Address: 1100 NW 53rd St, Fort Lauderdale, FL 33309, USA
Phone: (954) 714-9294
State: Florida
Zip Code: 33309


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Reviews
DO NOT USE THIS COMPANY. Over a year ago, I started looking into moving companies. I received a call from American Moving & Storage and the guy on the phone talked so smooth. He had me hooked and everything seemed ready to go. I was supposed to receive an update on when exactly the movers were coming a week ahead of time and no call came. I tried calling the company - and as with every time I ever called them, there were massive wait times. The original person I spoke to on the phone didn't work there anymore, and I finally got to someone who could give me a date but no time. They didn't call until late in the day (we weren't sure if they were even going to show up) - and then we watched as our stuff came tumbling down the stairs, hearing it breaking in front of us. We were never given any delivery date (Just - "Oh! it's gonna take more than a couple days"), were just left to wait day after day for 2 weeks until the truck just showed up one day. Any calls to the company during that time resulted in major wait times and no answers ("we don't know"). Once arrived, the crew said they wouldn't unload in the rain (it was a light sprinkle) and were going to close up the truck and leave til the next day - so my husband ended up unloading much of the stuff. When they did unload, they used our large expensive treadmill as a ladder, so by the time it was off the truck the main panel was broken off. On unloading, there were two missing tables, one of which was an antique wooden Asian side table that is a priceless heirloom to me. The mover exclaimed, "Oh! I saw that in our manager's office. List it as a lost item and we should be able to ship it to you in about 6 weeks." I have spent the past 14 months emailing, calling, sending photos and attempting to locate this table. I'd bet it's sitting in that manager's house. Every time I contacted them I spoke with a different person, and no one indicated they were really making any attempt to find it. Oh yeah - they added $1,000 to our bill by the time our stuff arrived, and offered to compensate us $113 for all of our broken and lost stuff if we kept quiet about our experience. I cannot express the frustration I have experienced over the past year with this company - I'd rather save someone another bad experience than take their money - no amount will be able to replace my lost furniture.
8 years ago (19-08-2017)
They are very professional. I spoke with owner and ask him why you have 1 star feedback. He said these people not our customer we dont have our database. I believe him because they are really good about moving. Also their customer service excellent. Thanks guys.
8 years ago (17-07-2017)
Run from this Company!!!!!!!!, changed the price before entering the apartment and had the LL sign something confirming the new weight(advised me she thought she was signing approval release for them to enter that i gave her) the 10% deposit i left in cash for the guys "disappeared" and I had to pay again. They took 45 days to deliver, and when I was telling them I would get my lawyer involved they told me they would just bring everything back and leave it in the parking lot. Considering I was in another state at this point, you can understand my anger. They charged me for a loading truck bc they were not allowed to get a 24 wheeler into my new development but did not use it. They instead carried my things from about 3 blocks away up and down hills, etc to bring it in. Legs on my couch were broken, maybe one plate made it unbroken, 2 glasses shattered, etc.
8 years ago (22-08-2017)
These guys are amazing very professional team. Fast and efficient and highly recommended. Very happy to choose Duntara moving and storage. They exceeded all of our expectation. Amazing group of guys. Thank you all so much!
9 years ago (08-12-2016)
I had to move my belongs from a storage in NJ to Orlando Fl. Everything was done well and precise , by Tim and by Carlos the driver. Carlos did the extra mile to help and to do his job well done. If I have to move again, definitely I will do it with them. Highly recommended!!! Thank you for your help all the way.. -
9 years ago (07-05-2016)
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