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DaVita Medical Group - Urgent Care

  1. New Mexico
  2. Albuquerque Doctor

Reviews, get directions and contact details for DaVita Medical Group - Urgent Care

DaVita Medical Group - Urgent Care
Address: 5150 Journal Center Blvd NE, Albuquerque, NM 87109, USA
Phone: (505) 262-3233
State: New Mexico
Zip Code: 87109


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Reviews
The option to sign-in online for the Urgent Care shortened the wait time which was very nice especially when one isn't feeling well. The Staff was friendly and helpful, and being able to fill prescriptions right around the corner made it so much easier instead of having to drive to a different location to pick up. I'd definitely recommend DaVita Medical Group Urgent Care if you are looking for an urgent care.
8 years ago (13-09-2017)
Registered online, came early and checked in at kiosk as instructed. They told me over an hour later that I wasn't checked in. Also said they called me, which they didn't, to give them medical cards and id. When triage saw him , they refused to even examine him because their system showed he had an order for a CT scan which hadn't been approved by insurance. We left without getting any help. In a follow up, my stepfather was diagnosed with lymphoma the next day and died 5 days later. But we went tp Presbyterian Hospital, where we received outstanding care.
8 years ago (12-07-2017)
While I do not have any complaints about the quality of care, I found the billing department to be disconcertingly sloppy and disorganized. After waiting for the verdict on a bill review for five months, without hearing anything from DaVita, I received a letter from a collection agency. Upon receiving the letter, I contacted the DaVita billing department. They confirmed both the existence of the review request and that there was no record of communicating the verdict to me. Additionally, their contractor that mails the bills mistyped my street number even though DaVita had the correct address in its system. To say these mistakes were an inconvenience is an understatement.
8 years ago (23-08-2017)
Waited over an hour after my appointment time for my xray. Everyone who came in after me was called in and im still waiting.
8 years ago (09-10-2017)
I visited the DeVita Urgent care today for a broken foot, the staff and medical personnel were kind, warm and proficient. This is the best urgent care unit I have visited. Special thanks to Dr. Griego and nurse Lisa Ngyuen, they were both exceptional.
8 years ago (02-07-2017)
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