Delaware Automotive Service

Reviews, get directions and contact details for Delaware Automotive Service

About

Delaware Automotive Service is the leading tire dealer and auto repair shop in Delaware, OH. Visit our website for deals on tires and auto repairs.

Story

Delaware Automotive Service is your full-service, family owned & operated automotive repair & service facility, proudly providing customers in Delaware, OH, Lewis Center, OH, Powell, OH, and surrounding areas with affordable, honest, and reliable automotive service. At our NAPA-certified service center, we provide quality auto repairs including brake service, belt and hose replacement, engine diagnostics, oil changes, and wheel alignments performed by ASE-certified master technicians. Our tire services include flat tire repair, computerized wheel balancing, and tire rotations. We also specialize in hybrid vehicle repairs. Come to us when you need:

-Toyota Prius Repair
-Ford Fusion Repair
-Ford Escape Repair
-Honda Insight Repair
-Honda Civic Repair
-And More

Address: 201 E William St, Delaware, OH 43015, USA

Phone: (740) 833-3558

Website

moc.liamg@ecivresevitomotuaerawaled

State: Ohio

City: Delaware

Zip Code: 43015

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

Well, I hate to be the first one to say anything negative but this is my review and it is blatantly honest and truthful. Matt is very knowledgeable about his profession and definitely knows what he is doing. He is operating a very busy business. However, apparently he is to busy to keep his word and prioritize my vehicle to work on and get it back to me in a time he said he would. I have a blown engine and have been without my vehicle for a month. I got the rebuilt engine for it last Wednesday. In the course of the past week I have been told "I have days blocked off (Wednesday and Friday)to work on your car only" which didn't happen and he worked on other vehicles instead. I was then told "I will come in on Saturday and even Sunday and work the whole day on it and I will have it back to you by the end of day Tuesday" which hasn't happened. I was told when I called him this morning(Tuesday) to enquire as to whether it would be ready to pick up today "probably not and that he was working on other peoples cars so that he could keep his shop running and that he wasn't making any money on my car." Bottom line, he is taking other jobs in front of mine and I feel like he is treating  my vehicle like it's just a side job that really doesn't matter to him when it gets done. I ask him for a firm day on when my vehicle would be done and after a few moments of silence he finally said he would have it ready to pick up Thursday morning. I won't hold my breath on it but I will report back on Thursday and inform you of whether it got done. Until then I guess I will just have to say "To Be Continued".  If I get it back Thursday I might change my rating but until then I guess it remains 3 stars.

 9 years ago (16-01-2018)

Professional and honest. Matt will give it to you straight and won't try to swindle you in any way, shape, or form. Does all the usual mechanic shop goodness, from oil change / inspections to full repairs/replacements. Have gone several times now, and have had a good experience each time. (One particular instance of note was one where no issue was found despite a thorough inspection, overnight keeping, etc. He didn't charge me a dime.) Highly recommended.

 9 years ago (11-08-2017)

Our company has been using Delaware Automotive Services for years and we always leave happy! We feel we can trust Matt and his company for getting the job done right. Using other companies we always had to go back and get it corrected, but early happens here.
We highly recommend Delaware Automotive Services!

 9 years ago (18-05-2017)

We use Delaware Auto for our company fleet vehicles.  They are very accommodating.  We definitely utilize the fact that they have Saturday hours.  The customer service is amazing.  We have done several services with them and have had no complaints.  Thanks for the professional service.

 9 years ago (10-04-2017)

I took my husband's truck (12 yrs old) in for an oil change and inspection and Matt found that the tire rods were bad and needed replaced.  Matt did it at a great price.  I had checked at two other service shops and their prices and service were much higher.  Matt has worked on this truck before and as always offers the best advice, price and service in the area.  The next day my husband went to start the truck and the oil pressure gauge was reading high.  He called Matt and took the truck back in and Matt had the part ordered and ready when he arrived and it was installed and back on the road in 20 min!  He did this part replacement free of charge because he was concerned that the oil change might have contributed to it not working.  I am confident that it was 12 years old and no one could say that it was the age or the oil change.  None the less, Matt stood behind his work with outstanding service and knowledge.  We will continue to use Delaware Automotive Service not just for the truck but for all of our cars.  It is rare these days no matter what the service to find a place that understands and values return business, customer service and fair priceing.

 9 years ago (18-03-2017)

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