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Reviews, get directions and contact details for DoubleTree Suites by Hilton Hotel New York City - Times Square

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Address: 1568 Broadway, New York, NY 10036, USA
Phone: (212) 719-1600
State: New York
Zip Code: 10036


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Reviews
It was our first time in NYC and we were planning to stay in jersey but got a great deal on this place and decided to go here instead. I'm so glad we didn't stay in jersey. The location of this place can't be beat. Its right in the heart of times square. Had everything we needed except for breakfast which was fine because there were places where you could eat all over the place ( I suggest Best Bagels and Coffee, its awesome). The hotel itself is really nice as well. We were five people and the room had pleanty of space and the two doors to the washroom is a nice touch as well. All in all great stay. We will be back.
8 years ago (10-09-2017)
Me and my mom stayed there when we went to NY for our birthdays and had the best time. The concierge was so funny and very helpful with telling us which subways to take and a particular play not to see. The gentleman at the front desk gave us excellent restaurant recommendations while we were there. The rooms were awesome! It was great because if my mom wanted to sleep I could go into the living room area and watch tv. My mom had trouble figuring out the shower so if you stay and are having trouble like my mom did the lever on the bottom that goes back and forth controls the pressure, and the shower knob that turns the water on has three prongs on it. The longest of the three prongs is what controls the temperature. So you just have it pointing on the temperature Hot/Cold or in between Hot/Cold to control temperature. From reading some other reviews it looked like people had that issue so maybe if the hotel had a little lamented card saying how to use shower knob so people aren’t thinking it’s the hotels faulty showers when it’s just improper usage. We were both so incredibly thrilled with our stay there. Everyone that we came across that worked there went out of their way to help us. Also, you can’t beat the location and spacious room. Thanks you guys! It was our first time to NY and you made an a awesome and memorable part of our trip.
8 years ago (30-09-2017)
If you are looking for a hotel in times square, this is an excellent choice. Located right in the heart of times square, you'll be right in the midst of everything, although this means that if you have an outward facing room, you will want to bring a sleeping mask and earplugs. The rooms are very nice, although the beds could be a bit more comfortable, and the pillows seem to have seen better days
8 years ago (25-09-2017)
You absolutely cannot beat the location. This is a great Hotel but the last remodel is starting to show its age. The staff is very very nice. Beware of the morning Buffet. If you are not a Hilton gold or elite member, the typical Hilton Buffet will cost you $33 a person. Save your money and go next door and get an Egg McMuffin.
8 years ago (26-08-2017)
This hotel had a great view from the top floors, nice modern lobby, a great location, and it was a hit or miss with the staff. Things went downhill when we checked in. It took us about a half an hour to check in. We got free cookies, but it was still a pain checking in. Our room, 3112, had dated furniture, carpet, and bathroom fixtures. Someone in our group opened a cabinet door on the TV stand and the top hinge fell off. Staff was quick to fix it, but they were not quick about getting an extra towel. We were a group of five, in a room with a capacity of six, but there were only four towels. It took over an hour to get the extra towel. The shower was also bad in our room. It leaked and there was a stiff chain at the bottom of the drain, making it hard to open and close. Despite these things, it wasn't a horrible four-night stay and there were some good things about this hotel that I mentioned above, bringing this up to a two star.
8 years ago (05-07-2017)
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