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Crowne Plaza Times Square Manhattan

  1. New York
  2. New Square Lodging

Reviews, get directions and contact details for Crowne Plaza Times Square Manhattan

Crowne Plaza Times Square Manhattan

About

Discover a contemporary hotel in Times Square offering spacious rooms, signature dining, and a host of services and amenities for business and leisure travelers in NYC.

Story

Explore our Midtown Manhattan hotel, where each one of our 795 spacious, well-appointed rooms offers breathtaking views of Times Square, the Hudson River, or New York City’s iconic city skyline. Conveniently located close to the best of NYC attractions, dining, and shopping, Crowne Plaza Times Square Manhattan is the perfect destination from which to explore the city.
With over 20,000 square feet of versatile event space, our hotel is also a premiere destination for NYC weddings, business meetings, and social events of all sizes. Starting on the 15th floor, our rooms and suites provide an escape from the bustle of the city, where you can enjoy stunning views and state-of-the-art amenities.
Watch our Welcome Video: http://www.flickr.com/photos/68085491@N07/6477360965

Address: 1605 Broadway, New York, NY 10019, USA
Phone: (212) 977-4000
moc.cynstpc@ofni
State: New York
Zip Code: 10019


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Reviews
I made a date error when booking a last-minute reservation. The reserved date fell therefore outside the normal cancellation period. By policy, the hotel management stood their ground, took my money, and gave me nothing. In other words, I paid over $250 for nothing, because the hotel was not kind enough to allow for human error. Now any return is unlikely. Whatever was gained by the hotel in the short-term, may have erased the possibility for a greater return - and a positive relationship - in the long-term. Really sad. Don't agree? Consider this: The booking app, which did nothing wrong, gave me a gift card to say sorry for the behavior of the hotel. Now that's customer service that is worth emulating.
8 years ago (08-08-2017)
Located by times square, you might get lucky and get a times square view room! We initially had issues with our room, but after some communication with managers, they were all resolved to my satisfaction. Fridge not in rooms by default, something to keep in mind if it's a must for you. Generally speaking, staff are pleasant enough.
8 years ago (26-09-2017)
Hotel is in a great location. Staff really friendly. We stayed in the hotel for 6 nights. Not once our bed sheets were changed although we asked to be changed twice. We could tell with a pen stain on our sheets. Hotel charges a service fee for the pool and gym $30 US a day. The pool looks like a dirty bath and we didn't use the gym once. So becarful when booking and ask if any extra fees.
8 years ago (11-09-2017)
Outstanding service led by MD Niles Harris makes this my home away from home. This has become my main hotel when travelling on business or pleasure with its awesome location in Times Square with access to Broadway, restaurants etc, facilities (including access to Sports Club gym , a great bar and restaurant and friendly and courteous staff who now know my family and I because we stay so frequently. The spirit of service comes from the top and its not unusual to see MD Harris come out and meet his guests. Of course it helps that I am an Elite Priority. My most recent stay was awesome and the Hotel makes it a point to recognize repeat guests. i have stayed at the Sheraton (both), Marriott, Hilton and while they too are good properties, the Crowne Plaza is extra special. I will be visiting again the end of the month to meet up with relatives and celebrate our Anniversary. The picture below is my brother and I at the Lobby Bar.
8 years ago (13-07-2017)
The hotel was adequate. No refrigerator and my toilet only flushed every other flush. The bed was comfortable and the lobby area was nice. Great location.
8 years ago (26-09-2017)
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