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New York Marriott Marquis

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  2. New York Lodging
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New York Marriott Marquis

About

Experience the thrill of staying at iconic New York Marriott Marquis, an NYC hotel set right in the heart of Times Square. We bring the energy of Manhattan to your door; Times Square shops, Broadway Theaters and top New York attractions are steps away.

Story

Discover New York Marriott Marquis, a Times Square hotel offering the perfect setting for weekend getaways, family vacations and business travel in NYC. We offer updated rooms and suites, high-speed elevators, and three vibrant restaurants and lounges on Broadway, in the heart of Times Square.

Address: 1535 Broadway, New York, NY 10036, USA
Phone: (212) 398-1900
State: New York
City: New York
Zip Code: 10036


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Hardware of the hotel is all right. Location Is excellent. But there is room to improve service. I requested a fridge for my room when making reservation, but when I checked in, staff did not say anything about it, I asked about that request and was told they are out of fridge. Staff did not show any care of not being able to fulfill that request or apologize/offer any alternative solution. Then I called Service and I was told I would definitely get a fridge next day when people check out. I called next day for it and was told I will get it within 30 minutes, but it never arrived. Talked to house cleaning lady about it, she said she will follow up with it. After 2 hours still nothing. I called Service again and was told they did not know why I did not receive it but they will check on it. Not sure why it takes multiple contacts with hotel staff on one issue. There was no circling back in communication. If you are out of fridge, please call to let me know instead of just letting me wait and wait. Have a follow-up system internally to ensure the task is executed, if there is difficult to complete the task, communicate with your guest promptly. Show that you care. That would be my recommendation to improve the service of the hotel.
7 years ago (04-04-2018)
We have stayed here on several occasions. Whether you are in New York for business or for pleasure this hotel is located in the center of it all. If you are in NYC to see a Broadway production then this is a great hotel to be in for the duration of your visit. Accommodations are nice and clean, and each time our customer service has been good. Several airline vacation travel services (ex. United) have some great travel packages that always have the Marriott Marquis as their hotel of choice when staying in NYC.
7 years ago (03-04-2018)
Very nice place, clean room and large, with a view of times square. Your right in the heart of New York City where all the action is. You can walk three blocks in any direction for a restaurant bar Pub or even to see a show. Can be a bit pricey for a room During certain times of the year but well worth it if you want to be in the center of where it's all happening. Service was excellent everyone was very helpful the upstairs rotating bar restaurant is really nice get the cheese platter that's worth it.
7 years ago (02-04-2018)
The elevator rides are awesome. I love the design of the hotel. The staff is nice. I go there every year. I always stay a night with my mom. I go to the View restaurant. The elevator ride is awesome. I always stay on the high-rise floors. I love it. I suggest people to stay at this hotel. Also the location is awesome.
7 years ago (05-04-2018)
We visited the View restaurant via the Marriott Marquis. This was a fantastic, unique experience, and one of the highlights of my trip to New York. Not only was the rotating restaurant unforgettable, but the food was exquisite (huge, unpretentious portions in quite the pretentious setting!) and the service was simply out of this world. I have never visited a restaurant where simply turning my head would result in a waiter immediately offering his assistance (I was only looking for the restroom!). From start to finish, the evening was wonderful. Most recommended.
7 years ago (14-02-2018)
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