East Bay BMW

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http://www.eastbaybmw.com

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Welcome to East Bay BMW’s Facebook page. If you are a BMW enthusiast – you’re in the right place! Like our Facebook page to receive exclusive event invitations, to be the first to learn about exciting BMW and East Bay BMW contests, special savings, to catch sneak peeks at upcoming models, learn about all things BMW, see what our BMW enthusiasts are up to, and to get the scoop on the latest news at East Bay BMW and BMW USA.
On our page, feel free to ask questions, get answers, and to connect with other BMW enthusiasts, who, like you, know that a BMW is the ultimate driving machine. We are happy to invite you to share your best stories about you and your BMW, chat with us about all of your BMW adventures, post your best pics and videos, and share with us some of your best experiences at East Bay BMW and with your BMW vehicle.
This page isn’t all about us—we want it to be about you and your BMW. Share with us the joy of driving your BMW.
The comments, opinions and images posted by our fans on this page do not necessarily reflect the opinions of East Bay BMW.
More about us:
East Bay BMW is the only dealer in Northern California to receive the prestigious Center of Excellence award 9-times! This award is presented to only 32 out of over 300 US BMW dealerships. East Bay BMW continues to receive this award for providing our clients with the highest level of customer satisfaction. At East Bay BMW excellence doesn't cost more – it just feels better!
As a member of the Hendrick family, East Bay BMW is a premier full-service automobile dealer, offering a suite of BMW services, like New BMW Sales, Certified Pre-Owned BMW Sales, Pre-Owned (Used) BMW sales, Finance, Detail, Service, and BMW Parts. All of East Bay BMW’s services are designed to work together in a personalized, high-service manner delivering expertise, convenience, and excellent customer satisfaction. Our excellent customer satisfaction rating from our valued clients has enabled us to be awarded the prestigious Center of Excellence award 2002-2005, 2008-2011. At East Bay BMW, excellence doesn’t cost more - it just feels better.
Hendrick Automotive's mission is to be the premier quality vehicle retailer in the world, providing the best opportunities for our team members, customers, communities, and the manufacturers we represent.

Address: 4350 Rosewood Dr, Pleasanton, CA 94588, USA

Phone: (925) 264-8570

Website

moc.otuakcirdneh@wmbyabtsae

State: California

Zip Code: 94588

Opening Hours

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:30 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

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Reviews

I'd be very fair and admit that they are nothing less than professional. But lacks warmth. I dunno if it's the whole German thing, but you feel like you walked into a place manned (!) by Androids and not humans. Well yeah they smile at you, they do what they're supposed to do and nothing more, sometimes even a little less. I had to ask and wait for an explanation of the work performed after a service, which might be okay with some folks who would just get out of there as quick as they can, but I'm a bit old school here. I like to know exactly what going on with my car, what they'd recommend and why, and maybe even a little chit chat about something like, I dunno, cars, maybe. As you can imagine, I dread the future of driverless cars and monthly car subscription service, so this might well be headed in the right direction. What do I know!

 8 years ago (28-01-2018)

Terrific New Car Buying Experience

I would definitely buy another BMW here!

I have bought several BMWs from other dealers in the Bay Area but this was my first at East Bay BMW! It was such a positive, straight-forward and easy process! I worked with Jason Burger and Matthew Allen to do an European Delivery. The process has many steps and can be a bit tricky. But Jason is very knowledgeable and help to educate me on the process. He was very responsive to my questions. Matt handled the final delivery and was great! I met with the BMW Geniuses to get me set up in the car. Antonio and Andrew were awesome and very helpful!

 8 years ago (28-10-2017)

If you want to be charged at least twice as much as other local mechanics this is your place. I went in after my car had a coolant leak and just to diagnose they charged me $198. After they found the problem they said to service my car it would cost $600 (just for the labor) not including the cost of the parts. I went to a European mechanic who is charging me $400 for parts and service... The reason I am giving them a 1 star is due to their shady business. I brought my car in for the diagnostic in the morning and they let me know they would be able to look at it maybe that day or the next. After an hour I decided I wanted to check elsewhere. So I called the shop and told them there is no need to diagnose my car and I would come back to pick it up. The serviceman on the phone said no problem we have not diagnosed it yet and you will not have to pay. It took me 15 minutes drive to the service department, and when I asked for my keys they told me I owed them $198 for the diagnostic. I obviously was confused and tried to fight the charge but ended up giving in just so I could leave. I will never come back to this service department as well as buy a car from such a shady business.

 8 years ago (18-12-2017)

I came for a scheduled maintenance service and was happy with my experience. I was able to book my appointment online and pick the services needed. I dropped my car off, around 10a, spoke to the SA, and then headed out. They didn't have a loaner, so I was ready to take the van service. In the end, they offered a car service to drop me off, which worked out well. Overall, the service was done on time and as expected.

 8 years ago (23-10-2017)

Greedy company, still making payments & insurance on a Mini that hasn't ran in over a year. Wanted to pay it off, but of course they won't take off any finance charges. Even after I showed them thousands of dollars in Hospital bills from a Blood Clot in my abdomin. It's always about the money 🤑

 8 years ago (24-01-2018)

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