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Reviews, get directions and contact details for Eastern Plumbing Co

"Eastern Plumbing is a family owned and operated full service plumbing and drain cleaning company. We are located in Greenville and New Bern, NC, and proudly service residential, commercial and industrial clients in these areas and throughout eastern North Carolina.Eastern Plumbing offers service agreements, upfront pricing with no hidden costs and 24-hour Emergency Service. We pride ourselves on the reputation we've built for providing quality work, dependability and prompt, courteous and clean services to all of our customers."
Address: North Kingstown, RI 02852, USA
Phone: (401) 295-4460
State: Rhode Island
City: North Kingstown
Zip Code: 02852


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Reviews
I have used this plumbing service exclusively the last 10 years or so. Trustworthy and dependable.
BUYER BEWARE When asking for a quote to make repairs at the home, my cousin was provided with a paragraph of work to be completed with a total due prior to plumbers being sent. It stated pipe to be replaced, shut offs added and spigots replaced. No where did it mention how many labor hours, how many feet of plumbing, how many employees working at the house, etc. A breakdown of the almost $4000 quote was requested and denied. Eastern Plumbing was unable and unwilling to provide how they arrived at the number. To pay that kind of money for repairs only guaranteed for a year, seems unrealistic and unreasonable. BUYER BEWARE of Eastern Plumbing. Yes, there is a mark up to these things, it's part of doing business, but sadly it would seem this estimate/quote was completely out of line. Work has been completed and not charged anywhere near what Eastern Plumbing wanted to charge. Their request for a refund of my estimate fee was also denied and a complaint was filed with the BBB. Albeit a lengthy process, it is now on file with them.
This company is one of the most professional services I have ever worked with. I had an emergency leak in my yard; they came out quickly and handled the issue efficiently. The gentleman who did the work explained everything, gave me an estimate, did the work, and the bill was as promised. When I paid, my charge went through twice accidentally and the office so gracious and solved the problem. I've used this company before water heater replacement, emergency kitchen plumbing repair on Christmas Eve, more, and they are my go to. I should have reviewed them before now. Can't recommend them enough.
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