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Embassy Suites by Hilton Monterey Bay Seaside

  1. California
  2. Canyon Embassy
  3. Playa Del Rey Embassy
  4. Santa Cruz Embassy

Reviews, get directions and contact details for Embassy Suites by Hilton Monterey Bay Seaside

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831.393.1115

Address: 1441 Canyon Del Rey Blvd, Seaside, CA 93955, USA
Phone: (831) 393-1115
State: California
Zip Code: 93955


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Reviews
My husband and I own a professional race team and were racing at Mazda Raceway this past weekend. I return to my room after a 15 hour day and 3 hours of sleep the previous night to find that we have no hot water. I call down and the maintenance man shows up about a half hour later. He explains that the valve is shot and he thinks he has the part. I ask if we can use another room to shower in tonight and if he can change the part the next day when we are out. He says possibly. Then begins a 2 1/2 hour wait where no one knows what is going on. Eventually, my husband speaks to the manager who tells him that I am refusing to switch rooms and they can't find the part. HUH??? Around 3 1/2 hour into this mess they offer us another room and we move. By this point I am not okay. I am filthy, starving and angry. I decide that I will speak to the manager the next night when we get back to the room. I didn't have to. Without asking, she comped the night for our troubles and sent us a basket of goodies. It was a total class move on her part. I am truly grateful . BTW, The breakfast is AMAZING!
8 years ago (18-10-2017)
They are currently renovating, so there are a lot of halfway done projects in the lobby and construction sounds during the day, but once those are done, this should be an amazing place to stay. Decent breakfast and amenities, rooms are nice and staff is helpful and welcoming. Not far at all from Cannery Row (~10m drive, though no shuttle). We told them we were celebrating our anniversary, and they gave us a bottle of wine and chocolates! If there was a shuttle and parking was complimentary, this would be 5 stars.
8 years ago (05-10-2017)
Family weekend stay. 2 rooms. Lobby Remodelling still in progress but breakfast service was not interrupted. Very good service at lobby and all staff. Coordination is needed with housekeeping because the number of towels for our second day did not correspond the number of guests in one of the room. Also, as it was Labour Day long weekend, the hotel was full but also beaches and nearby attractions which made on site parking difficult. They should not charge the parking fee in these conditions. Parking space was a shared space with other businesses. We even saw people using the parking lot to sleep inside their cars. Not very secured as to ask for a fee. Whole experience was fine
8 years ago (06-09-2017)
We thoroughly enjoyed our stay here. We stayed in a corner room that adjoined with another room for my mother who celebrated her 92nd birthday. The service was excellent. The morning complimentary breakfast was the best we experienced in any Embassy Suites, and the happy hour was well-staffed with cheerful bartenders and waiters. At every turn we were made to feel special.
8 years ago (08-09-2017)
The rooms were very comfortable and furnished well. The suites had a little kitchenette that was comfortable too. Breakfast was included. There was an importer station too. The view from the upper floors was very good. About 10 minutes away from the Monterey bay aquarium.
8 years ago (11-09-2017)
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