Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from�Enterprise Rent-A-Car�at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 20150 I-45, Spring, TX 77373, USA

Phone: (281) 350-9211

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State: Texas

Zip Code: 77373

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Reviews

I just spent $1000 to get my car fixed after it was in the Hurricane Harvey flood . And These people still charged my card $245 extra car rental fees!  When I clearly explained to the lady that helped me that my insurance was gonna take care of the rental for me! And they still charged me! Not happy with their service. And my friend works at Toyota World I will be letting him know how y’all treated me! Especially after I went threw all this threw the flood! Never using enterprise again! This is  So wrong and very disappointed!

 9 years ago (21-11-2017)

I called to speak to an employee. I was on hold for more than twenty minutes. No one answered, and yet I could hear every time they picked up the phone and put me on hold again. "Simply treat our customers they way they should be treated." Definitely not living up to their "philosophy". Pitiful. 

I have yet to get the answers I need.

 9 years ago (07-11-2017)

I was told that I didn’t need to put a deposit because it was covered by my insurance. Then when I get there I was told I had to pay a $50 deposit for things like tolls etc. but I didn’t grab the debit card from my husband so I left. So I call the next day tell them I’ll be by later to pick up car. Mind you this was in the morning right after they opened and I was there just the day before an hour before they closed trying to pick up my rental. So some time in a two maybe three hour window they gave my car that I reserved to someone else. And then proceeded to tell me that I did not pick up my car like I was suppose the day before. Anyways you can imagine my reaction. However, they did fix it. Got me another car just had to wait for it to be cleaned.

 9 years ago (04-12-2017)

Second time I get a vehicle that smells like smoke. Vehicle wasn’t very clean and NO CRUISE CONTROL? Usually the service is good. They are definitely friendly. I will give them another chance to give me a clean car. If not, I will be using another location.

 9 years ago (10-10-2017)

I would like to give a big thumbs up to my Service Rep Haley as she did everything as professional and courteous as you could have it. She is truly a people person and very good at her job. She makes renting from Enterprise a great experience as it is already a great company.

 9 years ago (29-09-2017)

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