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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 751 Monticello Ave, Norfolk, VA 23510, USA
Phone: (757) 627-2833
State: Virginia
City: Norfolk
Zip Code: 23510


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
I rented a compact car for a week for a trip from Norfolk to Memphis. The reservation process went very smoothly and the car was just as described. Customer service in Norfolk treated me awesome at both pick up and return of the vehicle. I won’t hesitate to rent from Enterprise again when and if needed.
7 years ago (20-04-2018)
This is a very great place to rent a car from. The staff is always friendly and professional. They do not accept cash or money orders as payment. They only accept credit or debit cards. There is a 100 dollar deposit which they take out of your account when you pay for the rental. They return it to your account when you return the car. It may take a couple of days for it to post in your account. It also helps to bring in a up to date bill or bank statement. They service is usually slow but that's because it's alot to cover and it is sometimes only two workers working. The cars are always clean and I have never had a problem with them.
7 years ago (22-02-2018)
I absolutely love this location. Rented with them twice and both experiences were great.
7 years ago (13-04-2018)
I had my rental for awhile and had to extend multiple times due to circumstances and in every instance working with this Enterprise every single employee was extremely kind, helpful, courteous and I deeply appreciate how I've been treated here. Their customer service is top-notch and the best I've ever seen. I've never had an issue with an Enterprise Rent-a-Car but this one in particular has been awesome. I had a stroller and carseat when I showed up and they switched the vehicle they were originally going to give me for one that would more comfortably fit the stroller in the back, which was very thoughtful, and when I finally turned it in one of their employees drove me and my daughter home and she was awesome to talk to and she was patient while I installed the car seat which takes forever to do correctly (her name was Brittany, I apologize if it isn't spelled correctly). If I ever have to rent a vehicle again in this area I'm definitely coming back here and I highly recommend this location to anyone in need of a rental.
8 years ago (06-10-2017)
The customer service is EXTRAORDINARY! I've never rented from any other rental company because I've never been disappointed..." Enterprise Rent-A-Car's consistency has earned my faithfulness!!"
8 years ago (16-11-2017)
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