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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 912 W Little Creek Rd, Norfolk, VA 23505, USA
Phone: (757) 489-2006
State: Virginia
City: Norfolk
Zip Code: 23505


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
I had to return my first rental because someone had been smoking in it prior and was not cleaned or warned of this before taking it. Otherwise I would have not taken that one. Was given another car as a replacement and it looked like if wasn't even cleaned. Just dropped off and given over to me. Also had a warning light in the car stating that there was little or no windshield liquid in the car. When I went back to let them know they said they didn't have any and if I filled it myself I could be refunded. It only came out to be about $2.50 to get a gallon. The person that picked me up to take me to this location was very professional and prompted. This is why they are getting 2 and not 1 stars. Also there card reader had been out for a few days and I also had to come back in for that as well.
7 years ago (08-02-2018)
The New manager is not what this location needed. You don't take the ONLY rentable vehicle to go pick up more vehicles if it's been rented to someone. I had to wait 45 minutes for him to return with the vehicle I reserved. He should have taken his own vehicle!!!!! He didn't even have the decency to apologize as he sent my reserved vehicle back with someone else
7 years ago (13-03-2018)
Great staff very friendly and helpful. They are very knowledgeable on the cars. Overall great location to rent a car from..
7 years ago (03-02-2018)
Victoria and K’Shawn were extremely helpful and caring that I was completely satisfied with the vehicle I received. They went an extra mile literally to switch out for my complete satisfaction. Excellent service!!!
7 years ago (04-01-2018)
The staff is fast at getting you a car. But every time I get the car, no matter if i use credit card or debt card they want to see my LES. I've never had to do this at any other enterprise, the staff was very frustrating at this time. I feel like they are targeting Military.
8 years ago (17-11-2017)
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