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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 9636 Natural Bridge Rd, St. Louis, MO 63134, USA
Phone: (314) 427-7757
State: Missouri
Zip Code: 63134


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Reviews
Recently rented for a quick Trip to St. Louis and had no problems whatsoever. Rental agent were professional, courteous and the wait was minimal. Got our choice of a car to drive and there were no problems with the car, receiving the car, or returning the car. They even pointed out a gas station nearby to fill the tank. Convenient to both the airport and to where we needed to be. Also like that a spouse isn't charged extra to drive as some other rental companies do.
8 years ago (21-06-2017)
Seamless checkout and return process. Very personalized as well. The car was clean and the location was very convenient. The short bus ride was not an issue at all. Everyone I came in contact with was professional, polite and tremendously helpful. This is in stark contrast to the experience I had the last time I rented from Enterprise in another city. They tried to bill me for damage to the car that we did not cause. After many phone calls and threatening with a law suit, they finally dropped the repair bill.I was very hesitant to rent from them this time, but did not have a choice. I have to say this experience has repaired my trust in Enterprise.
8 years ago (03-07-2017)
Fast and efficient. The agent took the time to help me find exactly what I needed and helped thoroughly explain details and answer any questions I had. The vehicle was perfect for my needs. Very clean.
8 years ago (12-07-2017)
I am a long-standing Enterprise customer in Massachusetts where I live. On a recent trip to St. Louis I had an excellent experience with the staff at the Natural Bridge Rd. (Airport) location. From the shuttle service, to the car pick-up, to the return, the staff was friendly, professional and super efficient. Just the type of service I have come to expect from Enterprise.
8 years ago (10-07-2017)
Pretty big backup. Waited about 30 minutes in line...seemed understaffed. The 2017 impala lacked a backup camera, which seems unfathomable. It had Apple Car Play though. The lack of a backup camera tells me something about Enterprise as a company. Save a dollar doing that special build maybe? Finding a car w Apple Car Play and On Star and a 4G hot spot (not activated) that doesn't have a backup camera is an anomaly or a willful effort of placing a corporate bottom line over things that leave a lasting impression on customers. Cheaper car rental companies do it better. The overall experience says Enterprise thinks very little of their customers.
8 years ago (09-05-2017)
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