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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 623 W Main St, Norwich, CT 06360, USA
Phone: (860) 886-5603
State: Connecticut
Zip Code: 06360


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Reviews
Customer service was excellent. My credit card provider put a temporary block on my account when the Enterprise Rep tried th process the payment. He stayed a half hour after closing time while I got my CC customer service to lift the block and yhe transaction reprocessed. That's th kind of excellent customer service that,s not so easy to find these days. It had been quiet a while since I rented a car so I was more than alittle surprised by the current rental fees. It was a bit of a reality check for me . Against my better judgement I decided to go the economy rental. Big mistake on my part. I'm just to old for small cars on long drive. Next time I'll go midsize and have the seat ajusted before I leave the Enterprise lot. Unlimited miles was fantastic and much appreciared Overall this was a great experiece and I can't say enough about the great customer service.
8 years ago (25-07-2017)
Very convenient. Helpful staff. Nice clean car. Quick check in.
8 years ago (29-06-2017)
The car rental experience itself was surprisingly easy from registering online to picking up my car I like how they have handheld tablets to walk out to the vehicle inspected, signed put my credit card in their tablet it was just so quick . The only downfall is when I initially put in the request for car rental and a gentleman had called me and talk to me about my request and so forth it was different from when I went to pick up the car they said oh you were quoted x dollars per day for some type of insurance. I never spoke to the person on the phone about getting an additional insurance for the vehicle so that was something like I felt like I was being forced into taking it. Other than that the car itself the ease of getting in and out and dropping it off was very nice. It was the first time I've ever rented a vehicle and if I had to do it again I would definitely go through enterprise .
8 years ago (10-02-2017)
Christina was above and beyond helpful and polite!!! Hassle free! I went to a few other rental places and they all gave me a hard time but enterprise quickly helped me and made my traveling vacation awesome!
8 years ago (17-04-2017)
I have always used Enterprise in Norwich. I have always had excellent customer service no matter who you talked to or who you deal with they are all super nice, friendly, helpful and always look to get you the best deal. The cars are all always excellent very clean and well maintained. I wold recommend this office to anyone
8 years ago (10-03-2017)
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