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Reviews, get directions and contact details for Hertz

Address: 320 Thomas Rd, Groton, CT 06340, USA
Phone: (860) 446-1200
State: Connecticut
Zip Code: 06340


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Reviews
Worst services. Lied to Customer and charged , even not opted for the service. Very very worst
8 years ago (11-11-2017)
ALWAYS A GREAT EXPERIENCE. EXCELLENT CUSTOMER SERVICE. Extremely helpful and very professional. To Stefanie - maybe you should be careful about what you say. Especially when it is considered to be hateful and/or defamation of character. Instead, you could actually READ the notices about Hertz's debit card policy that clearly pop up when using the online reservation option. It's pretty straightforward and comprehensive. Moreover.. even tho it's unfortunate you had a difficult experience, it seems to have stemmed from your ignorance of the rules/policies made readily available to you. So, while you can throw a tantrum in general and complain about needing to reschedule your 13 yr-old's birthday party, keep in mind that all you actually needed to do was be a responsible adult.. Pick up the phone, call the location and speak to somebody to confirm your reservation ahead of time if you had any questions/concerns/confusion. They would have gladly explained to you their policy if you didn't understand it (which seems to be the case), provided you with the payment options available, and offered any other help in making your reservation a reality. Simple as that..seems pretty logical.
8 years ago (07-04-2017)
Good friendly staff,know their business good up to date automobiles,very clean.
8 years ago (28-08-2017)
Great people running this place!
8 years ago (18-07-2017)
The service is wonderful here
8 years ago (26-05-2017)
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