Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 14873 Metcalf Ave, Overland Park, KS 66224, USA

Phone: (913) 402-1322

Website

State: Kansas

Zip Code: 66224

Update Info

Similar places near

Budget Car and Truck Rental 4 miles I have rented from this location 5-6 times over the last few years simply because of ...

Enterprise Rent-A-Car 5 miles I have been renting from this Overland Park South location for last six months and I ...

Suburban Car Rental, LLC 6 miles Great staff. Great cars. Friend and I rented a sports car for the day and had a blast...

Olathe Rental Car 7 miles We strongly recommend contacting Olathe Rental Car if you are in need of renting a ve...

Enterprise Rent-A-Car 7 miles Highly recommend this location. Zak and Shaun we're awesome and really helped me get ...

Avis Car Rental 7 miles The staff here at this location are first class. They're always giving me good optio...

Budget Car Rental 7 miles Yikes. Showed up at 11:40a.m. on Sunday to drop off a rental truck. They are open unt...

Enterprise Rent-A-Car 7 miles Simple booking online however did not get the correct size of car. They would have up...

Enterprise Rent-A-Car 8 miles No problems at all. This experience was infinitely better than the last time I rented...

Budget Car and Truck Rental 8 miles I had a good experience with this location. Ashley was nice to me. When I went out to...

Enterprise Rent-A-Car 8 miles Make sure your return date is not on a day they are closed, since they allow return d...

Enterprise Rent-A-Car 8 miles Had a great experience here, I needed a vehicle after a bad accident in October while...

Avis Car Rental 8 miles ABSOLUTE BEST RENTAL I'VE EXPERIENCED IN 20 YEARS. I needed a car for Sunday thru Tu...

Hertz 8 miles Loved my experience and definitely recommend this place! The two times that I rented ...

Enterprise Rent-A-Car 9 miles We reserved our car through Expedia. The process was seamless as we picked up and dro...

Avis Car Rental 10 miles I would assume when you open at 7 am, that maybe someone is there at 7. No one showed...

Budget Car and Truck Rental 11 miles I tried to reserve a car online. A pop up told me to provide my email and get a coupo...

Enterprise Rent-A-Car 11 miles Enterprise offers very good customer service, but this time this office, especially N...

Reviews

Usually I have a good experience, but this last time I rented I was charged a $50 deposit instead of the usual $150, which made me happy because the cost of the vehicle upfront was almost $500 for 6 days. Upon returning the car I was told I'd receive my deposit like usual. I have been waiting, and see $4. I called the location and talked to Matt Wohlgemuth and basically he told me they "must have calculated wrong" when I rented, and "people make mistakes " that I wouldn't be getting my $50 deposit like I was told. I have never had issues like this there, I always make sure I'm getting the prices of everything broke down so I know exactly what I'm being charged for. Very poor customer service this time.

 8 years ago (20-06-2017)

They really suck they said he needed around $240 to get him thru the up coming week an he had that covered in his bank account but they withdrew around $385 more than what they said they were going to, causing him three $32 dollar overdraft fees because two other automatic withdrawal bills on same day turning his acct into a neg. balance. Literally shutting his bank account down..Then we went to Firestone to get tire fixed and Firestone took the key away from us. Leaving us stranded at Firestone in Grandview at 7 in the evening I'm a diabetic needed my meds and it was hot. Making it a vary dangerous situation for me.Calling Enterprise customer serv was no help at that time at all, saying that he owed them an that he could pay them right then to keep car. Kind of hard to do when they had already overdrew his bank account as I mentioned shutting it down.Leaving him unable to work for 5 business days.All the time talking to customer serv. two more times with them saying someone will get back with him..Yeah right that never happened..So he called Enterprise Store at 14873 Metcalf Ave. OP.KS. who he had been dealing with an they said it was it's all good,he could get another car..An they did it again, took all but $4 off the money card he had loaded w/$383 because his bank account is still overdrawn, saying now they forgot he still owed from the other car that was pulled out from under us. being unable to work to get his bank account back in the good..Missing a total of 8 days of work now trying to buy a cheap vehicle so he can get back to work before he loses everything.And them basically saying oh well..An still no follow up from customer serv.or any representative from Enterprise. You might want to think twice before renting from then and giving them access to your bank account.well posted this 3 days ago after the owner asked for my info and I still haven't heard back from anyone. Just saying

 8 years ago (19-07-2017)

It was a good experience.  I wish that I'm able to return the rental though on a weekend.  Thank you!

 8 years ago (21-06-2017)

The customer representatives do a great job at this location and on more than one occasion, have went out of their way to answer my questions or provide services that some organizations simply have told me "no, not available" or "I'm sorry".  It's always, "let me see what I can do".

 8 years ago (18-07-2017)

I rented a BMW from this location. Where I had it booked was 15 mins away at another location. Anyways, the A/C went out and I had to drive around in the muggy weather for hrs. When I described the problem when I returned the vehicle they weren't going to do anything about a refund. Why should I pay for something that didn't work? Your duty as a business is to sell something that meets the requirements and expectations of the persons paying for your service. So, after explaining to them I wasn't paying, they refunded it all. But, here's why I'm writing a bad review. Upon returning the vehicle, I realized my car keys were still at the hotel I just checked out of. Now, here's the time to make up for the A/C going out right? No. They were too busy to help out. All of a sudden I'm not important because they didn't make their commissions off me. So, had to uber back and was late for my meeting.

 8 years ago (22-06-2017)

Comment on this business

Map, Satellite View
Street View

to add Enterprise Rent-A-Car map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=enterprise-rent-a-car&id=339963&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/enterprise-rent-a-car-i339963.html" target="_blank" title="Enterprise Rent-A-Car">Enterprise Rent-A-Car</a></p>

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Find nearby businesses, restaurants and hotels

We use cookies