Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 221 E Pomona Blvd, Monterey Park, CA 91755, USA

Phone: (323) 722-5914

Website

State: California

Zip Code: 91755

Update Info

Similar places near

Budget Car Rental 2 miles Service was good and the car ran great with great milage. The car however was not vac...

Hertz 3 miles I made a reservation a day ahead of time. When I came in to pick up my rental the bal...

Budget Car Rental 3 miles Trash place. Waited till I arrived to say that they don't accept paper license.

Enterprise Rent-A-Car 3 miles I had to go to this place all the way from Garvey and Rosemead and when I got there t...

Dollar Rent a Car 3 miles The worst place on the earth! Do not do business with this people. Very rude people w...

Enterprise Rent-A-Car 4 miles Happy with the product and their service. Pricing is competitive. Lower rates would c...

Avis Car Rental 4 miles We reserved online but there was no option to pay. We arrived just over an hour late ...

Enterprise Rent-A-Car 4 miles Outstanding customer service as always. Only suggestion I would make is easing up on...

Enterprise Rent-A-Car 4 miles Extremely happy, they always take care of my requests. Didn't like the car I got & th...

Enterprise Rent-A-Car 5 miles This location is close to home, so it's very convenient for me to rent from there whe...

Enterprise Rent-A-Car 5 miles The assistant manager Boris Valladares was very helpful. It was my 1st time renting a...

Xpress Auto Rentals 5 miles I highly recommend using this company for your auto rentals. Lucas is so awesome. We ...

Hertz 5 miles Nice experience. I rented online a compact car. As they didn't have one when getting ...

Orbit Rentals 6 miles

Marathon Car Rental 6 miles Great service and rental prices.

Enterprise Rent-A-Car 6 miles This office has a great staff of employees. Attentive & Friendly. It's worth the wa...

Hertz 6 miles First time at this location and most likely last. I had a reservation for 10am the da...

Hertz 6 miles If you’re looking at these reviews to determine whether you should use this rental lo...

Reviews

I really enjoy coming to this place whenever I need a rental. Professional staff and very helpful. The only thing I do suggest is for those that have reservations, their request should already be good to go. A few times I had to wait to bring a vehicle from another place or wait for it to be washed. I specifically put a reservation time thinking I would be in and out less than 30 minutes. So please have the vehicles washed and ready for those that reserve. Thank you!

 7 years ago (25-08-2017)

We had a great experience at this location. Erica was great. She has great customer service friendly location will definitely return! Thank you Enterprise for having great employees at this location.

 7 years ago (31-08-2017)

Friendly staff good device. I hope you could change the options for renting a full size truck without  a debit card,  for people like me that do not have a credit card. Thank you for your services

 7 years ago (30-08-2017)

I am a frequent Enterprise renter.  I reserved Luxury class 5 days before my trip.  On day of my reservation, Enterprise calls me and asks me to confirm my res.  I say yes and they say thank you.  I call them an hour later at 9:15am and request a pickup from my location a few minutes away.  Rep says a bit busy but driver will be there 30 to 45 mins later.  2.5 hours later driver calls and says he is on way - he shows up 30 mins later.  I vent my frustration to him and he says he just picked up my car from different location.

I think to myself, "Enterprise, we pick you up..... eventually......."

I get to rental office and tell assistant manager that I am disappointed in the long wait as it has put me behind schedule.  She seems annoyed at my complaints and offers discounted rate.  I leave.

When I return car, I deal with Alex (who I learn is the manager) he asks if the customer service was satisfactory and I say it was awful during pickup.  I explain story to him and he begins to apologize and asks what he can do to make up for it.  I do not offer any suggestions so he offers to take a day off my rental.  I really appreciated his concern and determination to make the situation right so I would be satisfied.

I hope someone at Enterprise management reads this.  You need to hire more people like Alex!  Great job in your career - you will do great.

 7 years ago (08-08-2017)

Consistently awesome service! They have a great staff that always professional, friendly and fast. You won't find a better car rental operation.

 7 years ago (18-08-2017)

Comment on this business

Map, Satellite View
Street View

to add Enterprise Rent-A-Car map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=enterprise-rent-a-car&id=394162&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/enterprise-rent-a-car-i394162.html" target="_blank" title="Enterprise Rent-A-Car">Enterprise Rent-A-Car</a></p>

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Find nearby businesses, restaurants and hotels

We use cookies