Hertz

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Address: 8534 Whittier Blvd, Pico Rivera, CA 90660, USA

Phone: (562) 942-0802

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State: California

Zip Code: 90660

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Reviews

I made a reservation a day ahead of time. When I came in to pick up my rental the bald gentleman across the counter mentioned that they didn't have my reservation because it was "last minute" . Then he proceeds to offer me a pricier car. I called their main office and they confirmed that my reservation actually went through with no issues. The bald gentleman blatantly lied to me to make me pay for a higher premium. This facility displayed lack of ethics and professionalism.

 8 years ago (26-07-2017)

Good service if you know what you are doing as far as taking care if business.

 8 years ago (14-08-2017)

Not as friendly or courteous as in previous years we have rented. The cars seem to not be as clean and ready when picked up. Since they use their cars for a driver service this place has gone down hill. Also tried to charge us for gas. Not sure I will return which is sad because we have used this site for many, many years.

 8 years ago (24-07-2017)

They just wanted to make the most money out of me ofered me the most expensive insurance and never told me there are more options. I book a car at 9am and i had to wait 1:30 h cuz they where cleaning the car. When i returned the car they try to charge me $27 more cuz the car has a little less gas then when i got it. I mean i try it wasnt exactly the same but if i go to the gas station and put 3 dollars it will for sure exid what it has at the beguining. Never again whit this location at least.

 8 years ago (18-06-2017)

I rent a Toyota car. The tire was bald. And they didn't change it . Also the oil is too old, too. The car maintenance light come on. I asked them. They said it's fine. After 3 days, something happened. I got tired pop on the freeway. I called roadside assistance from Hertz. Hertz said that they might be charge me fee on my bill. So I paid by my own and went to the America tire store to ask for a emergency help. It was not cheap , also it toke me all day. Finally, I drove back to Hertz.  They gave me the paper that I can go to pepboys to fix the tired problem, and change the oil. They told me they don't have a new car to change to me now. So I went pepboys and waited for 3 hours. Finally, 8PM, pepboys told me the store was too busy today. I have to come back tomorrow. So I drove back to pepboys this morning 1hour from the place I live again. And It is 4PM now. My car is still sit outside. Noone take care of it. I am going to go crazy. I need to work. I don't have any income for 2 days. Just fix their car problem!!! Who can help me!!!!!!! 

Finally!!! After 6 hours waiting, the car got fixed. Pepboys told me I got lucky. The car has an oil leaking problem and was too low. If I didn't get tire pop, it would be cause a  big dangerous. Also the car has the shocks struts problem. I have to come back to check next time.......

 8 years ago (02-06-2017)

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