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Express

  1. North Carolina
  2. Durham Shoe Store

Reviews, get directions and contact details for Express

Story

For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for women and men. Today, Express has more than 600 stores and 16,000 associates across the globe. Find your fashion inspiration and see all the latest trends at a store near you, or at express.com

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

By accessing our Facebook page, you agree to comply with Facebook’s Terms and Conditions (http://bit.ly/r4IMyZ) as well as Express Privacy Policy (http://bit.ly/oVUvrv).

Any comment, image or video that violates these terms including any material that may be incorrect or inappropriate will not be tolerated and will be deleted immediately. We reserve the right to block you from posting on this page.

We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.

Address: 6910 Fayetteville Rd, Durham, NC 27713, USA
Phone: (919) 806-2001
State: North Carolina
Zip Code: 27713


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Reviews
It was weird, because every associate I passed told me to let them know if I needed help, but then when I ended up asking for help, they very clearly didn't want to provide it. The girl in the dressing room was very frustrated with me the first, second, and third time I requested to go it. It's just a bummer, because I've been putting of jean shopping for a couple of years now, convinced I'll go back down to a six. But I haven't. I'm finally embracing my new curves for what they are and are comfortable with my body and was really looking forward to getting a nice new pair of jeans and a couple of good tops as well. I have an express credit card because it was one of my favorite stores in the Greenville, NC mall. Anyway, I was really excited for this shopping experience with my new size 8 body, but nobody actually wanted to help me, even when they offered the help. They'd offer while walking by or while in the middle of something and then give me a vague answer without offering to lead me to specific places in the store. There are a few saving graces: the organization is great, everything in the store was staged nicely and it wasn't messy at all. There was also ONE woman working who was genuinely friendly and helpful. I wish I would have gotten her name. She's the only one who didn't act like I was a nuisance. I did end up getting a really great pair of jeans because I desperately need them and really don't like shopping in general, so I didn't want to have to go somewhere else. They are good quality material. but the customer service sucked so bad, I'll drive to Greenville to go shopping before going back to this Southpoint location.
9 years ago (23-11-2016)
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