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Nordstrom The Streets at Southpoint

  1. North Carolina
  2. Durham Department Store
  3. Carrboro Department Store
  4. Durham Shoe Store

Reviews, get directions and contact details for Nordstrom The Streets at Southpoint

About

Founded in Seattle WA in 1901

Story

Nordstrom is a leading fashion retailer offering high-quality apparel,shoes and accessories for women,men and kids. Nordstrom stores offer the latest clothing styles,cosmetics,shoes and gifts.

Address: 6910 Fayetteville Rd, Durham, NC 27713, USA
Phone: (919) 806-3700
State: North Carolina
Zip Code: 27713


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Reviews
The customer service at this Nordstrom is amazing. My husband bought a pair of pants and took them in to be hemmed a few weeks later, the guy helping is noticed they were on sale now and gave us the difference back. How crazy is that?! We had no idea - he simply did it.
8 years ago (11-04-2017)
HORRIBLE customer service at the MAC counter in Nordstrom. 1. They did not greet me. Took over 5 minutes after standing there for someone to even acknowledge me. I was then placed for an appointment and when I showed up for it they were talking me out of it because of how busy but there was only one other person there. Shew! So swamped. You try my job..... Keep in mind, I had nowhere to be and was ready spend money on each product used. So in the end I guess it's your loss - could have had a great sale.
9 years ago (03-01-2017)
The stylists and associates are friendly and genuine but they lack the Nordstrom touch that is typically found in more established Nordstrom markets. I've found the Charlotte and Durham Nordstroms are quite a few levels beneath their closest brethren in Northern Virginia and Georgia. Anyone that thinks this store, overall, is a five clearly doesn't know anything about he legendary Nordstrom service. I've even been handed a shopping bag OVER the counter at this location!!! This location is also more limited as far as selection, for example, they do not carry La Prairie and the selection in The Rail is miniscule. Aside from all that, parking is extremely convenient (just not on the weekends, when parking is terrible) and it's easy on/off I-40.
9 years ago (25-10-2016)
I just wanted to give a shout out to the Nordstrom Shoe department. I am a shoe collector and was so upset when my Jimmy Choo heel broke. I received the best customer service from their manager, IT department and retail associates. I had a very complicated transaction and they went above and beyond to make sure I walked out happy. I loved Nordstrom before but now I am a customer for life.
9 years ago (10-10-2016)
Great service and items.
8 years ago (06-06-2017)
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